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About the Role

The Academic Advisor plays a vital role in promoting student success and supporting the overall academic mission of the institution. This position provides holistic advising services, including academic planning, course selection, interpretation of academic policies, and guidance on opportunities that enrich the student experience. The advisor contributes to student retention and timely degree completion through proactive outreach, individualized support, and collaboration with campus partners. The role requires strong communication abilities, a commitment to student development, and the capacity to work effectively within a team environment.

Responsibilities

Advise undergraduate programs including AAS in Diagnostic Medical Sonography, AAS in Radiologic Technology, AAS in Massage Therapy, Certificate in Massage Therapy, and Bachelors in Professional Studies.
Serve as liaison between students and faculty, facilitating communication and encouraging student-faculty connections.
Collaborate with the Student Accessibility Services Manager and other Center for Student Support staff to support student accommodations and academic/tutoring needs.
Provide comprehensive academic advising, including curriculum planning, course scheduling, and referrals to academic departments or campus resources.
Support students navigating complex academic or personal concerns and connect them with appropriate services.
Conduct advising sessions individually or in group formats.
Educate students on academic policies, procedures, deadlines, and opportunities supporting degree completion.
Inform students of key academic dates, including add/drop periods and withdrawal deadlines.
Counsel students on remediation policies, academic standing, and strategies for academic improvement.
Manage administrative processes for assigned students, including degree audits, degree certifications, registration adjustments, and distributing student forms.
Track student attendance, update academic planners, and monitor academic performance through systems like D2L to identify trends or concerns.
Utilize campus-wide software and technology platforms to document advising interactions, track degree progress, and communicate with students, faculty, and staff.
Participate in early alert and retention initiatives in collaboration with the Center for Student Support.
Assist with academic standing processes.
Provide ongoing support to students on academic probation, including progress monitoring, workshop facilitation, and individualized academic coaching.
Advise transfer students on program integration.
Support orientation programming and assist with commencement activities.
Develop and deliver workshops for students on academic success topics.
Maintain advising-related resources, including MyNortheast pages and web content.
Represent the College at events and meetings as appropriate.
Perform additional responsibilities as assigned to support departmental and institutional goals.

Requirements

Bachelor’s degree required.
Master’s degree in counseling, higher education, student affairs, or a related field preferred.
Minimum one year of academic advising in higher education or related experience preferred.
Strong organizational and planning skills with the ability to manage multiple priorities while maintaining accuracy and attention to detail.
Proficiency with computer systems, including student information systems and reporting tools (experience with Jenzabar preferred).
Commitment to an inclusive, student-centered approach to advising and support.
Demonstrated information literacy, including the ability to locate, interpret, and apply relevant information effectively.
Ability to handle confidential information with discretion.
Excellent written and verbal communication skills.
Strong interpersonal abilities, including collaboration, conflict resolution, problem solving, and sound decision-making.
Must be available to work one weekend day a week. Work week can be Tuesday through Saturday or Sunday - Thursday.

Skills

Academic planning
Course selection
Interpretation of academic policies
Student retention
Degree completion
Proactive outreach
Individualized support
Collaboration
Communication
Student development
Teamwork
Computer systems proficiency
Student information systems
Reporting tools
Information literacy
Confidentiality
Written communication
Verbal communication
Interpersonal skills
Conflict resolution
Problem solving
Decision-making

Location

Seneca Falls, NY

Work Type

Exempt
Full-time
Hybrid

Experience Level

Minimum one year of academic advising in higher education or related experience preferred

Education Level

Bachelor’s degree required
Master’s degree preferred

Salary/Compensations

$65,000 to $68,000

About the Company

Northeast College of Health Sciences is committed to creating a culture of diversity, equity, inclusion, and belonging with our college campus community.
In support of our institutional values, we acknowledge each person’s unique experience, perspective, and ability as contributions that both enrich our community and enhance the professions and people we serve.
As such, the College is dedicated to providing equitable opportunities to all future and current employees, including those belonging to groups that have been historically underrepresented in higher education.

Equal Opportunity

Northeast College of Health Sciences is an Equal Opportunity employer and does not discriminate against students or employees on the basis of age, race, color, creed, gender, sexual orientation, or handicapping conditions (or any other protected status) in its educational programs, financial aid, activities, admissions and employment practices.