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About the Role

In collaboration with other teams, you will be responsible for determining the best approach to our architecture and be competent in developing and implementing processes and procedures for improved operations, workflow, practices, documentation, and security. Strive to understand and help improve our application delivery process.

Responsibilities

• Determine the best approach to architecture.
• Develop and implement processes and procedures for improved operations, workflow, practices, documentation, and security.
• Improve application delivery process.

Requirements

• Demonstrated and have knowledge supporting 24x7 Technology Systems.
• Demonstrated and have knowledge managing MS Windows, Azure and or AKS.
• Demonstrated knowledge in managing the OS upgrade activities.
• Demonstrated and have knowledge of incident, problem, capacity and change management (ITIL desirable) and ability to maintain technical documentation.
• Demonstrated and have knowledge using CI/CD pipelines for deployment.
• Self-driven, inquisitive mindset with tenacity to solve problems and deliver outcomes.
• Effective communication, coordination, and interpersonal skills.
• Ability to work with internal / external stakeholders.

Skills

• MS Windows
• Azure
• AKS
• OS upgrade activities
• Incident management
• Problem management
• Capacity management
• Change management
• Technical documentation
• CI/CD pipelines
• Deployment
• Architecture
• Process improvement
• Workflow optimization
• Security best practices
• Communication
• Coordination
• Interpersonal skills

Education Level

• Degree in Information Systems, Technology, or relevant discipline
• Certifications in relevant technologies is desirable