Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

As an Assistant Vice President in Asset Servicing Operations (SSV Ops Japan), you will be a hands-on operator responsible for accurate, deadline-driven, end-to-end corporate actions/asset servicing processing in a controlled environment. You will manage client/stakeholder queries and exceptions, and support change activities like UAT and process improvements in a high-volume, cut-off driven setting.

Responsibilities

• Execute corporate actions and asset servicing processing with high accuracy, meeting regulatory/client deadlines and cut-offs.
• Maintain accurate status tracking and ensure timely updates to systems and stakeholders.
• Act as a key contact point for clients and internal stakeholders to resolve queries and exceptions.
• Perform fact-finding, coordinate resolution, and escalate risks or potential client impact promptly with clear context and recommendations.
• Follow documented procedures and control requirements, maintaining evidence and records for audit readiness.
• Participate in incident reviews, root-cause analysis, and preventive actions.
• Support UAT and change initiatives to improve system capabilities and drive STP.
• Identify inefficiencies and propose practical enhancements to improve productivity, controls, and client outcomes.
• Support managers/leads with daily operational stability through flexible task allocation and reprioritization.
• Assist with reporting, handovers/training support, and audit/compliance/control evidence preparation.

Requirements

• 5-10 years of experience in securities/banking operations, preferably in asset servicing operations.
• Ability to independently resolve operational issues, make decisions within delegated authority, and take accountability for outcomes.
• Understanding of corporate actions lifecycle, including JASDEC and BOJ Net operational processes.
• Native-level Japanese and business-level English communication skills (reading/writing/speaking/listening).
• Experience supporting automation, system enhancement, and/or UAT.
• JSDA Certified Securities Broker Representative (mandatory requirement).
• Ability to manage multiple priorities in a high-volume environment.
• Proficiency in Excel/Word and internal banking systems.
• Experience handling client/stakeholder enquiries and operational exceptions in a deadline-driven environment.
• Knowledge of tax processing frameworks (e.g., DTT, FATCA/CRS).
• Demonstrated ability to work effectively in procedure-heavy, control-focused teams and progress improvements through collaboration.
• Interest in developing leadership capability over time (e.g., coaching/mentoring, process ownership, driving improvements).

Skills

• Excel
• Word
• Corporate actions lifecycle processing
• Asset servicing processing
• Income/dividend distributions
• Tax reclaims
• Reduced tax rate processing
• Proxy voting
• Event data capture, validation, and dissemination
• Client/stakeholder query handling
• Exception handling
• UAT support
• Process improvement
• Operational control
• Documentation
• Risk management
• Automation support
• System enhancement support

Location

• Tokyo - Nihonbashi Office
• Yaesu area (relocation planned around 2029)
• Omiya office (occasional work may be required)

Work Type

• Full-time
• Hands-on

Experience Level

• Assistant Vice President
• 5-10 years of experience

Education Level

• JSDA Certified Securities Broker Representative

About the Company

• SSV Operations Japan sits within Markets and Securities Services and supports institutional clients through post-trade services.
• Asset Servicing Operations delivers controlled, timely, and compliant processing in response to market/regulatory change and client expectations.