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About the Role

Citi is hiring a Senior Product Manager to drive the commercialization and growth of CitiVerify, a data verification product within the Global Payments organization. This role involves scaling the product, deepening client engagement, and shaping its continued development within the Payments Data Services team.

Responsibilities

• Lead go-to-market execution for CitiVerify, including client value propositions, segmentation, pricing, channel strategies, and competitive positioning.
• Develop and maintain the CitiVerify product roadmap, prioritizing enhancements and launches that deliver measurable commercial and client outcomes.
• Conduct client and competitor research to track market trends, identify product gaps, and inform strategic decisions across the product lifecycle.
• Engage directly with clients through co-creation activities to validate product direction and translate client needs into actionable product requirements.
• Partner with delivery, analytics, and business stakeholders to align priorities, resolve blockers, and keep the product on track against commercial targets.
• Monitor product financial performance, contribute to revenue and acquisition goals, and surface gaps in business plans for timely resolution.
• Ensure product decisions are made with clear awareness of risk, regulatory requirements, and sound business judgment, escalating issues transparently where needed.

Requirements

• Significant product management experience, with a track record of owning product strategy and delivery from roadmap through to commercial outcomes.
• Working knowledge across marketing, product development, acquisitions, or analytics, with the ability to apply that knowledge to real product decisions.
• Experience in payments, data services, or financial services product management.
• Background in analytics-driven product development, including using data to validate product decisions and measure commercial performance.
• Experience providing guidance or informal mentorship to other product managers within a team setting.
• Strong negotiation and influencing skills, with the ability to build alignment across stakeholders, challenge constructively, and drive decisions forward in complex, cross-functional environments.
• Analytical skills applied to market data and competitive landscapes, with the ability to translate findings into clear and prioritised product actions.
• Ability to manage complex workstreams independently, adapt quickly to changing priorities, and make decisions confidently under pressure.
• Clear written and verbal communication skills, with the ability to align stakeholders across functions and levels of seniority.

Skills

• Product Management
• Product Development
• Acquisitions
• Analytics
• Payments
• Data Services
• Financial Services
• Negotiation
• Influencing
• Market Data Analysis
• Competitive Landscape Analysis
• Communication

Location

• London

Work Type

• Hybrid
• Full time

Experience Level

• Senior

Education Level

• Bachelor's degree or equivalent university qualification
• Master's degree in a relevant discipline such as business, marketing, or a quantitative field

Salary/Compensations

• Competitive base salary (which is annually reviewed)

Benefits

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
• A discretional annual performance related bonus
• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources
• Competitive financial wellbeing benefits and a total rewards package aligned to the seniority of the role

About the Company

• Citi is a global financial institution whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
• We work hard to have a positive financial and social impact on the communities we serve.
• In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

Equal Opportunity

• Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
• If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
• View Citi’s EEO Policy Statement and the Know Your Rights poster.