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About the Role

The Mid-Corp Relationship Manager is a strategic professional responsible for driving innovation, executing strategic initiatives, and managing client credit relationships. This role requires a deep understanding of the industry and competitors to achieve commercial objectives, along with excellent communication and negotiation skills. The position involves staff management, resource allocation, and contributing to technical strategy, primarily impacting a sub-function.

Responsibilities

Drive innovation on the solutions provided to clients through partnerships with product specialists and subject matter experts, while structuring deals that balance risk and reward.
Execute strategic initiatives launched centrally at all levels (Group, Bank, commercial market and EIB).
Oversee the credit relationship of the client, coordinating and supervising the entire process, ensuring the proper application of policies and institutional processes.
Ensure compliance with regulatory requirements and Citi's policies/guidelines at all times.
Actively engage with clients to deepen relationships, proactively address future needs, challenges, or risks, and identify/pursue new clients aligned with CITI COMMERCIAL BANK (CCB)’s value proposition.
Assess risk appropriately when making business decisions, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets by driving compliance with applicable laws, rules, and regulations, adhering to policy, applying sound ethical judgment, and escalating/managing control issues with transparency.

Requirements

15+ years of experience
FINRA Licensing - SIE, Series 63 & 79 (or ability to obtain)
In-depth knowledge of all aspects of commercial banking including strong commercial credit knowledge and an ability to quickly learn new products and services
Demonstrates an expert level of Early Warning Detection skills
Demonstrates expert level credit skills; capable of structuring all credit deals and guiding staff through the credit deal approval process
Demonstrates advanced Citi’s credit-process and credit-appetite knowledge
Ability to work effectively in a team setting
Ability to lead multi-functional teams to provide an exceptional client experience
Excellent interpersonal, communication and influencing skills (e.g. negotiation, consultative skills, leadership)
Ability to work under pressure while making sound decisions
Highly focused, able to rapidly determine key priorities, clearly communicate the priorities
Accountable for significant direct business results or authoritative advice regarding the operations of the business
A proactive approach in looking for ways to strengthen business relationships with clients, delivers a simple, secure, and seamless client experience
Ability to embrace new technology and understand the role digital plays in the experience delivered for clients
Able to quickly adapt priorities based on the latest data insights

Skills

Early Warning Detection
Credit Skills
Citi’s credit-process and credit-appetite knowledge
Teamwork
Leadership
Interpersonal Skills
Communication Skills
Influencing Skills
Negotiation Skills
Consultative Skills
Decision Making
Prioritization
Client Relationship Management
Technology Adoption
Adaptability

Location

San Francisco California United States

Work Type

Full time

Experience Level

15+ years of experience

Education Level

Bachelor’s/University degree
Master’s degree preferred

Salary/Compensations

$200,000.00 - $300,000.00

Benefits

Discretionary and formulaic incentive and retention awards
Medical coverage
Dental coverage
Vision coverage
401(k)
Life insurance
Accident insurance
Disability insurance
Wellness programs
Paid time off packages
Planned time off (vacation)
Unplanned time off (sick leave)
Paid holidays

About the Company

Commercial and Business Sales
Relationship Management

Equal Opportunity

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.