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About the Role
Supports store management in the execution of store-related administrative functions. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.
Responsibilities
- Creates a positive internal and external customer experience
- Promotes a culture of honesty and integrity; maintains confidentiality
- Takes an active role in the hiring process and in the onboarding process of new Associates
- Maintains Associate personnel files
- Performs daily cash office functions and maintains cash office standards
- Supports Operations Assistant Store Manager with scheduling, expense account monitoring, supply inventory and requisition
- Maintains proper Associate coverage in service areas for a positive customer experience
- Supports and responds to coverage needs throughout the store
- Ensures store team executes tasks and activities according to store plan; prioritizes as needed
- Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
- Provides and accepts recognition and constructive feedback
- Partners with Management on Associate training needs to increase effectiveness
- Ensures adherence to all labor laws, policies, and procedures
- Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
- Promotes credit and loyalty programs
- Supports and participates in store shrink reduction goals and programs
- Promotes safety awareness and maintains a safe environment
Requirements
- Able to work a flexible schedule, including nights and weekends
- Outstanding communication and organizational skills with attention to detail
- Capable of multi-tasking
- Able to respond appropriately to changes in direction or unexpected situations
- Team player, working effectively with peers and supervisors
- Able to train others
Location
- Brooklyn, NY
Work Type
- Full-time
Experience Level
- 1 year retail experience
- 6 months leadership experience
Salary/Compensations
- $18.00 to $18.50 per hour
Benefits
- Associate discount
- EAP
- Smoking cessation program
- Bereavement leave
- 401(k) Associate contributions
- Child care discounts
- Cell phone discounts
- Pet insurance
- Legal insurance
- Credit union membership
- Referral bonuses
- 401(k) match (for those who meet service or hours requirements)
- Medical insurance (for those who meet service or hours requirements)
- Dental insurance (for those who meet service or hours requirements)
- Vision insurance (for those who meet service or hours requirements)
- HSA (for those who meet service or hours requirements)
- Health care FSA (for those who meet service or hours requirements)
- Life insurance (for those who meet service or hours requirements)
- Short-term disability (for those who meet service or hours requirements)
- Long-term disability (for those who meet service or hours requirements)
- Paid parental leave (for those who meet service or hours requirements)
- Paid holidays (for those who meet service or hours requirements)
- Paid vacation (for those who meet service or hours requirements)
- Paid sick leave (for those who meet service or hours requirements)
- Auto insurance discounts
- Home insurance discounts
- Scholarship program
- Adoption assistance
About the Company
- At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.
- You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development.
- Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact.
- Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.
Equal Opportunity
- TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law.
- TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
- Applicants with arrest or conviction records will be considered for employment.