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About the Role

Perk is seeking a Senior Manager, Sales Operations to lead their Sales Operations team. This role is crucial for driving operational excellence across the entire sales funnel, from lead generation to deal closure, by optimizing processes, playbooks, and data to maximize growth.

Responsibilities

• Manage, coach, and grow a team of 4–6 Sales Operations professionals, fostering a culture of accountability, ownership, and continuous improvement.
• Oversee the operational effectiveness of the full sales funnel from lead to signature across partnerships, SDR, and AE teams for New Business and Expansion sales motions.
• Build, implement, and continuously improve sales processes to support SMB, Mid-Market, and Enterprise sales motions with varying velocity and complexity, creating scalable processes for a global sales organization of over 200 sellers.
• Partner with Sales Enablement to roll out and operationalize a standardized sales methodology, embedding it into processes, systems, playbooks, and cadences.
• Partner with Sales Leadership to improve rep efficiency, pipeline generation, conversion rates, deal velocity, and win rates.
• Design, implement, and optimize sales operating rhythms for SDR and AE teams, including pipeline reviews, forecast calls, and business reviews.
• Develop and enforce sales playbooks, ensuring process adherence, data hygiene, and integrity across the funnel.
• Act as the connective tissue between Sales & Marketing (partnering with Marketing Operations), Sales & Post-Sales (partnering with Post-Sales Operations).
• Define business requirements and collaborate with the Revenue Systems team to ensure tools and technology align with sales needs.
• Engage and influence senior stakeholders (VPs, FLMs) with data-driven insights and operational recommendations.
• Operate as both a leader and an individual contributor, owning and delivering key initiatives while setting the standard for excellence.

Requirements

• Proven experience in Revenue Operations or Sales Operations within a B2B SaaS scale-up, with deep expertise in scaling global sales organizations.
• Strong leadership skills, managing and developing high-performing RevOps teams.
• Track record of designing, implementing, and optimizing sales processes (New Business and Expansion) from the ground up, with a strong focus on scalability.
• Deep understanding of end-to-end GTM processes and handoffs from Marketing to Sales and to Customer Success.
• Experience implementing and embedding a sales methodology in partnership with Sales Enablement to drive consistency and effectiveness.
• Deep understanding of GTM funnel dynamics (lead to signature into post-sales) and proven ability to drive improvements in pipeline creation, conversion, deal velocity, win rates, revenue growth and retention.
• Experience supporting both SMB/high-velocity and MM/ENT/complex sales motions across multi-product lines.
• Comfortable partnering with senior sales leaders (VPs to frontline managers) to influence strategy and execution.
• Strong analytical skills, with the ability to translate data into actionable insights and recommendations.
• Experience working closely with Marketing Ops and Post-Sales Ops to ensure alignment and handoff excellence.
• Strong familiarity with Salesforce and related RevOps tech stack (Outreach, Gong, etc.); able to translate business needs into technical requirements for systems teams.
• Willingness to get into the details, own outcomes, and lead by example.
• Perk does not require academic studies; selection is based on experience and potential, not credentials.
• Must be curious and intentional about AI, understanding when it enhances work, when to verify its output, and when to rely on personal expertise.

Skills

• Sales Operations
• Revenue Operations
• Sales Process Design
• Sales Methodology Implementation
• Funnel Optimization
• Stakeholder Management
• Data Analysis
• Cross-Functional Collaboration
• Salesforce
• RevOps Tech Stack (Outreach, Gong)
• AI Utilization

Location

• Global
• Commuting distance of hubs

Work Type

• Hybrid
• IRL-first approach (in-person 3 days a week)

Experience Level

• Senior Manager
• Proven Experience

Education Level

• No academic studies required; selection based on experience and potential

Benefits

• Competitive compensation
• Equity ownership
• 25 days of annual leave plus bank holidays
• Private medical cover
• Voluntary dental insurance
• Discounted gym memberships
• Qualifying earnings company pension plan
• Life Insurance
• Income protection
• Tax-efficient cycle and electric car schemes
• Perk events
• Wellbeing partner (Spring Health) providing 12x therapy and 12x coaching sessions
• 12-16 weeks paid parental leave
• 16 paid hours per year for volunteering
• Up to 20 'Work from Anywhere' days per year
• Access to discounts and rewards
• Four-week fully paid sabbatical after 5 years
• Relocation support

About the Company

• Perk (formerly TravelPerk) is an intelligent platform for travel and spend management, automating tasks like travel bookings, expenses, and invoice processing to eliminate shadow work and power real work.
• Trusted by over 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics.
• Founded in 2015, Perk has grown into a global company with over 1,800 employees across 12 offices, headquartered in London and Boston.
• Combines innovation, control, and simplicity to transform how businesses work and how people feel at work.
• Driven by values such as being an owner, delivering a 7-star experience, and working as one team.
• Values curiosity, purpose, and mindset over just knowledge.
• Talent team comprises leading minds from the travel and SaaS industries, representing over 70 countries.
• AI is embedded across all functions, enabling faster work and more focus on impactful tasks.
• Takes an IRL-first approach to work, with teams collaborating in-person 3 days a week.

Equal Opportunity

• Perk is an equal opportunity employer, welcoming individuals regardless of appearance, origin, or any other personal characteristic.