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About the Role

We are seeking an experienced Data Operations Manager to lead the delivery and development of our Wealth database, which covers Single Family Offices, Multi-Family Offices, Private Banks, and Wealth Managers. Reporting to senior management, you will oversee research operations, drive productivity, and ensure the delivery of accurate, commercially valuable intelligence. You will lead international teams across the UK and the Philippines, focusing on people development, process improvement, and the execution of research strategy.

Responsibilities

Lead, coach, and develop Team Leaders and Researchers across the UK and the Philippines.
Manage operational delivery of the Wealth database to meet business priorities and service levels.
Oversee resource planning, workload allocation, and capacity management.
Monitor team performance using KPIs and operational metrics.
Collaborate with Product, Technology, Sales, and Editorial teams to align research priorities.
Drive continuous improvement initiatives for research workflows and database coverage.
Support the implementation of new research methodologies, tools, and processes.
Provide regular reporting and operational updates to senior stakeholders.
Foster a culture of accountability, coaching, and continuous learning.
Ensure effective communication and knowledge sharing across geographically distributed teams.

Requirements

Proven experience managing operational research or data teams in a business intelligence or financial data environment.
Strong understanding of the asset management industry.
Demonstrable experience leading managers or Team Leaders across multiple locations.
Excellent organizational and operational management skills.
Strong analytical and problem-solving abilities.
Excellent communication and stakeholder management skills.
Proactive, adaptable, and collaborative leadership style.

Skills

People management
Operational management
Resource planning
KPI monitoring
Stakeholder management
Process improvement
Research methodology
Data operations

Benefits

Health care coverage
Flexible time off
Continuous learning resources
Retirement planning
Continuing education program
Company-matched student loan contribution
Financial wellness programs
Family-friendly perks
Retail discounts
Referral incentive awards

About the Company

With Intelligence, part of S&P Global, provides data and insights for the global asset management industry.
S&P Global has over 35,000 employees worldwide.
Company values include Integrity, Discovery, and Partnership.

Equal Opportunity

S&P Global is an equal opportunity employer.
All qualified candidates receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.