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About the Role

This role involves managing the Risk Team inbox, serving as an escalation point for Risk Analysts, and addressing complex compliance inquiries. The position requires leadership in team management, overseeing daily operations, and delivering training on risk-related topics. It also includes participation in recruitment, supporting conflict resolution, and advising on client terms.

Responsibilities

• Holds overall responsibility for managing the Risk Team inbox, ensuring tasks are addressed efficiently and analysts have access to a diverse range of assignments and experiences.
• Serves as a point of escalation for fellow Risk Analysts.
• Addresses complex compliance inquiries raised by fee earners and business support departments.
• Demonstrates leadership in managing the team.
• Oversees day-to-day line management of Risk Analyst(s), including routine check-ins and performance appraisals.
• Delivers training to Risk team members on various risk-related topics.
• Actively participates in the recruitment process in collaboration with the Senior Manager/Head of Risk.
• Supports the Conflicts Manager with resolving escalated conflict matters when required.
• Reviews and advises on client terms, working collaboratively with the Client Terms Team as needed.
• Designs and conducts firm-wide training sessions on compliance and risk issues, including induction programmes and other subject areas; identifies gaps in training and contributes to effective solutions.
• Leads internal risk assessments, audits, and investigations.
• Manages complex data protection matters, such as intricate data breaches and data subject access requests.
• Independently handles client file requests from initiation to completion, adhering to firm protocols.
• Takes ownership of individual projects and manages them effectively within agreed timelines, ensuring management remains informed.
• Maintains and enhances systems, processes, procedures, policies, and team guidance.
• Acts as a contact point for regulatory risk escalations originating from the broader new business intake teams, including Conflicts, AML, Matter Administration, and related escalations.
• Proactively monitors changes in relevant laws, regulations, policies, and market practices; amends existing policies and procedures or drafts new ones as necessary.
• Shares knowledge across the team and presents developments or ideas during team meetings.
• Leads strategic risk projects in collaboration with management, managing project delivery and keeping stakeholders updated.

Requirements

• Excellent knowledge of the SRA Codes of Conduct and other applicable regulatory and legislative requirements.
• Excellent research and analytical experience.
• Discrete and professional as the information will be confidential and sensitive.
• Flexible and able to adapt to new situations, processes and technology.
• Proactive, resilient and calm under pressure.
• Ability to handle conflicts and difficult queries with diplomacy and tact.
• Able to demonstrate structured critical thinking skills.
• Sound judgement and analytical skills.
• Clear, efficient and appropriate communication skills.
• Excellent drafting skills.
• Strong time management skills, ability to identify urgent issues and prioritise appropriately, ensuring deadlines are met.
• Strong organisation skills.
• Can express complex situations and concepts clearly and succinctly.
• Demonstrates independence, confidence, authority and credibility.
• Ability to make commercial decisions, considering the risks involved.
• Focused, confident and composed in challenging situations.

Skills

• Risk management
• Team management
• Compliance
• Data protection
• Conflict resolution
• Client terms review
• Training delivery
• Risk assessment
• Audits
• Investigations
• Data breach management
• Data subject access requests
• Project management
• Policy development
• Regulatory monitoring
• Knowledge sharing
• Strategic planning

Location

• Hybrid

Work Type

• Hybrid working

Experience Level

• Minimum of 5 years working in an international law firm, within a risk function
• Experience in managing a team
• Experienced in data protection

Education Level

• Qualified lawyer

Salary/Compensations

• Competitive basic salary (reviewed annually)

Benefits

• Generous bonus scheme
• Up to 25 days holiday (rising to 28 days with service)
• Holiday exchange scheme
• Private medical insurance
• Enhanced parental leave

About the Company

• We want to reward you today and help you plan for tomorrow. We appreciate that everyone is different, therefore we have designed a benefits system that offers choice and flexibility based on individual needs and lifestyles.

Equal Opportunity

• Reasonable adjustments and accommodation for disabled talent in accordance with the Equality Act 2010.