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About the Role
The Learning Coordinator collaborates with key team members and clients to implement learning solutions and manage project execution. They develop and maintain client and vendor relationships, ensuring projects are completed on time and within budget.
Responsibilities
- Provide administrative support on learning projects and programs.
- Consult with Subject Matter Experts (SMEs) to define learning objectives and requirements.
- Meet course development milestones and ensure quality delivery.
- Assist with project planning activities, including scope, schedule, resources, risks, and budget.
- Manage multiple tasks on parallel projects.
- Support day-to-day project activities and participate in meetings.
- Follow up with team members to ensure milestones are met.
- Maintain project documentation and records.
- Proactively resolve project issues and escalate when appropriate.
- Analyze post-course survey results.
- Assist with managing project budgets by reviewing invoices and providing updates.
- Work with external service providers.
- Manage the translation of materials, if applicable.
- Develop and execute communication plans.
- Coordinate training setup in the Learning Management System (LMS).
- Support other assigned tasks to meet business needs.
- Work beyond normal hours as required by business needs.
Requirements
- Post-Secondary Education in learning/Adult Education Certificate or equivalent experience.
- 2-3 years of experience in Learning and Development or a similar role in a fast-paced environment.
- Intermediate/Advanced technical skills in Word, Excel, and PowerPoint.
- Knowledge of LMS such as Success Factors.
- Experience reporting within an LMS.
- Self-motivated and independent worker.
- Proven success working in a deadline-driven environment.
- Ability to multi-task in a fast-paced environment.
- Effective written and verbal communicator.
- Effective team player with a proactive attitude.
- Emphasizes and builds the value of service offered to the client.
- Written and oral fluency in English is required.
- Ability to support training coordination nationally and communicate with English-speaking colleagues.
- Ability to communicate processes to employees in English-speaking provinces.
Skills
- Learning solutions implementation
- Project management
- Client relationship management
- Vendor management
- Administrative support
- Consulting
- Collaboration
- Analysis
- Planning
- Scheduling
- Resource planning
- Risk identification
- Budget management
- Task management
- Issue resolution
- Communication
- Teamwork
- Problem-solving
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Learning Management System (LMS)
- Success Factors
- LMS reporting
Location
- Ontario Region
- BC Region
Work Type
- Full-time
Experience Level
- 2-3 years
Education Level
- Post Secondary Education in learning/Adult Education Certificate or equivalent experience
Salary/Compensations
- $47,000 to $71,500
Benefits
- Comprehensive and competitive Total Rewards program
- Potential for bonus awards
About the Company
- KPMG in Canada's people bring unique perspectives to Canada's most important challenges.
- We foster an environment of high challenge and high support, encouraging curiosity and critical thinking.
- Our values are Integrity, Excellence, Courage, Together, and For Better.
- We are a technology-first, people-driven firm.
Equal Opportunity
- KPMG in Canada is a proud equal opportunities employer committed to creating a respectful, inclusive, and barrier-free workplace.
- We believe a diverse workforce is key to our success and encourage candidates to bring their whole selves to work.
- We welcome all qualified candidates to apply.
- Adjustments and accommodations are available throughout the recruitment process to ensure all candidates can perform at their best.
- AI is used to enhance the candidate experience and streamline recruitment, but no hiring decisions are made using AI.