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About the Role

The Business Development team at Braze identifies, understands, and helps potential customers build, enhance, or transform their customer engagement offerings. Business Development Representatives (BDRs) are responsible for identifying target accounts, developing outreach campaigns, engaging C-suite prospects, demonstrating Braze's value, and qualifying early-stage deals. The ultimate goal is to generate high-quality relationships that lead to new business opportunities.

Responsibilities

Research accounts and develop a communication plan via phone, email, LinkedIn, and video to generate new business opportunities.
Manage own meetings and bring in internal stakeholders as needed.
Conduct high-level conversations with C-suite executives about their business goals, customer engagement, and marketing challenges.
Deliver value-oriented pitches and solution demonstrations.
Meet outreach KPIs, set meetings, and carry out discovery and qualification.
Identify target accounts.
Develop email and phone campaigns.
Engage C-suite prospects.
Demonstrate the value of Braze.
Qualify early-stage deals.
Build account strategies with Account Executives.
Conduct discovery phone calls.
Attend events to generate new leads.

Requirements

Adaptable
Action-oriented
Precise and engaging communicator (written and verbal)
Strong researcher
Creative
Problem solver
Intellectually curious
Self-aware/coachable
Intrinsically motivated
Well organized and accountable
Relentlessly tenacious

Skills

Communication (written and verbal)
Research
Problem-solving
Organization
Accountability
Tenacity

Location

New York (Headquarters)
Austin
Berlin
Bucharest
Chicago
Dubai
Jakarta
London
Paris
San Francisco
São Paulo
Singapore
Seoul
Sydney
Tokyo

Work Type

Hybrid

Experience Level

Entry-level (implied by BDR role and development opportunities)

Salary/Compensations

Competitive compensation that may include equity
Uncapped commission plan

Benefits

Competitive compensation
Equity
Retirement Plans
Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Fertility benefits
Equal paid parental leave
Professional development
Formal career pathing
Learning platforms
Yearly learning stipend
Curated in-office employee experience
Opportunities to give back to your community
Annual company-wide Volunteer Week
Donation matching
Employee Resource Groups
Collaborative, transparent, and fun culture

About the Company

Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™.
Braze helps brands deliver great customer experiences that drive value for consumers and their businesses.
BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement.
Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has been consistently recognized as a Leader in marketing technology by industry analysts.
Named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026.
Named a 2026 Best Places to Work by Built In.
Named a 2025 America’s Greenest Companies by Newsweek.
Named a 2025 Fortune Best Workplace in Technology™ by Great Place to Work®.
Proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

Equal Opportunity

Braze strives to create equitable growth and opportunities inside and outside the organization.
Committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran.
Encourages candidates to apply even if they don't meet 100% of the criteria.
Uses AI-assisted tools at certain stages of the recruitment process for screening and prioritizing candidates.
Provides the right to request further information about AI usage, opt out of AI-assisted review, request a manual review, or contest a decision.
New York City Local Law 144: For roles based in New York City or if residing in New York City, candidates have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.