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About the Role
Packford Opticians is seeking a part-time Experienced Optical Assistant to join their team 3 days a week. This role focuses on delivering outstanding patient care in a community-focused, independent practice. The ideal candidate enjoys helping people, takes pride in offering honest advice, building trust, and contributing to a quality service within a supportive team environment. You will have the autonomy to perform your job to a high standard without feeling rushed. Collaboration is key, ensuring a smooth and positive patient experience from beginning to end. The role offers the opportunity to build long-lasting patient relationships and contribute to shaping patient care.
Responsibilities
- Support patients with frame styling, lens choices, fittings, adjustments, and aftercare.
- Offer tailored product knowledge based on individual visual and lifestyle needs.
- Assist in managing complex prescriptions with team support.
- Undertake day-to-day practice tasks.
- Contribute to the upkeep of displays and equipment.
- Serve as a friendly and reliable point of contact for patients and colleagues.
- Build long-lasting patient relationships.
- Contribute to shaping patient care and delivering an exceptional patient experience.
Requirements
- Previous experience working in optics is ideal.
- Must be able to work Saturdays.
- Requires working Saturdays.
Skills
- Genuinely enjoys helping people.
- Takes pride in offering honest advice.
- Builds trust with patients.
- Works well within a team.
- Delivers a quality service.
- Has an eye for detail.
- Possesses a can-do attitude.
Location
- Woodford Green, London
Work Type
- Part-time
- Full-time
Experience Level
- Experienced
Salary/Compensations
- GBP £25,000.00 - £26,000.00
Benefits
- Your birthday off work
- No Sunday or bank holiday working
- Access to Simply Health (claim cashback on healthcare purchases)
- Retail discounts
- Cycle to work scheme
- Benefits designed to support wellbeing, development, and work-life balance
About the Company
- Packford Opticians is a community-focused, independent practice.
- They pride themselves on offering personalized care that makes a difference in patients' lives.
- They foster an environment where employee voices matter.
- They have 2 consulting rooms.
- They are a small and friendly team.