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About the Role

As a Store Colleague, you will play an important role in delivering outstanding experiences every day, helping customers feel valued, supported, and excited about our products. You will bring energy to the shop floor by greeting customers confidently, keeping displays looking sharp, replenishing stock, and maintaining high service and presentation standards. With a positive attitude, great teamwork, and a passion for helping people, you will help keep the store running smoothly and showcase the high standards we are known for. If you are ready to step into a fast-paced retail environment, learn new skills, and be part of a supportive team, this is your opportunity to make an impact and build a strong foundation for your future career.

Responsibilities

Welcome customers with confidence and energy, offering friendly support and helping them find the products they love.
Use in-store devices to check stock, share product options, and support the full customer experience.
Keep the shop floor clean, tidy, and fully replenished — making sure displays stay fresh and on-brand.
Support day-to-day store tasks, including till work, restocking, and following all safety and store guidelines.

Requirements

A positive, enthusiastic approach suited to a fast-paced, customer-focused retail environment.
Strong communication skills, with confidence engaging customers and working as part of a team.
Willingness to learn, take on new tasks, and grow your skills in a supportive store environment.
Flexibility to work various shifts, including weekends, evenings, and busy seasonal periods.
A genuine passion for brands, trends, and the latest products.
Proactive attitude, with the confidence to approach customers and support sales opportunities.
Strong attention to detail, ensuring the shop floor always looks sharp and ready.
Self-motivation, with a desire to improve and progress within the business.

Skills

Communication skills
Customer engagement
Teamwork
Attention to detail

Location

Onsite

Work Type

Full-time
Part-time

Experience Level

Entry Level

Benefits

Incremental Holiday Allowance
Staff Discount on qualifying purchases across retail stores and online
Exclusive Colleague Bike Discount Scheme
Discounted Gym Membership
Personal development opportunities to learn and develop at work
Access to Apprenticeships and accredited qualifications

About the Company

At JD, we don’t just sell sneakers and outdoor gear, we set trends, break boundaries, and build communities.
We’re fast-paced, fearless, and unapologetically ambitious.
We celebrate authenticity, thrive on collaboration, and never stop pushing forward.
We are proud to be an equal opportunity employer, committed to creating a workplace where every colleague is valued, respected, and empowered.
We celebrate the diversity of our teams and strive to ensure that all colleagues, regardless of background, identity, or lived experience, can thrive and contribute meaningfully.
As part of our successful and continually evolving business, you'll be encouraged to embrace and uphold our strategic priorities: putting people first, staying at the forefront of digital innovation, remaining deeply attuned to our customers, and pursuing operational excellence.
We are always exploring new avenues for growth, and we welcome individuals who are passionate about making a positive impact every day.

Equal Opportunity

We are proud to be an equal opportunity employer, committed to creating a workplace where every colleague is valued, respected, and empowered.
We celebrate the diversity of our teams and strive to ensure that all colleagues, regardless of background, identity, or lived experience, can thrive and contribute meaningfully.