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About the Role

The Master Data Management (MDM) Manager is responsible for ensuring the maintenance and accuracy of master data, with a focus on Chart of Accounts and SAP expertise. This role supports the business objective of creating a single source of master data by reviewing and processing changes across Employee, Customer, and Vendor master data, specializing in Chart of Accounts. The MDM Manager will act as the subject matter expert for SAP and associated systems, leading the upskilling of junior team members. They will assess the impact of master data changes, drive consistency, embed new MDM processes, and manage continuous improvement initiatives, ensuring timely resolution of customer queries.

Responsibilities

Ensure the maintenance and integrity of the Chart of Account master data (including Cost Centres and General Ledger codes), Vendor master data, Employee master data, and Customer master data.
Process complex and technical master data requests in SAP.
Execute Period/Year End system activities for TfL and GLA.
Process Master Data Management requests accurately and in line with policy.
Comply with performance KPIs for the Master Data Management team and drive initiatives to improve performance.
Upskill and support Master Data Analysts and Associates.
Ensure consistent adherence to guidelines and internal controls.
Provide advice and guidance to process owners regarding their requests.
Conduct ongoing review and cleansing of master data quality.
Play an active role in embedding the new Business Services model and support future transformation opportunities.

Requirements

Excellent knowledge of MDM processes.
Knowledge of TfL data policies across Chart of Accounts, Vendor, Customer, and Employee master data.
Knowledge of Financial data structures, particularly around Chart of Accounts.
Excellent knowledge of SAP Applications and data management systems.
Knowledge of the internal relationships and interfaces necessary for TfL MDM to operate.
Excellent attention to detail and ability to show analytical thinking.
Strong communication skills with both internal and external stakeholders.
Ability to translate and understand complex data requests.
Strong Financial acumen around Chart of Accounts.
Experience of working in a MDM function and updating data management structures.
Experience of working with Chart of Accounts.
Experience in upholding TfL data policies.
Experienced professional working in a Business Services environment.
Must be able to plan, prioritise own workload and ensure deadlines are achieved.
Must resolve customer queries quickly and efficiently in a professional manner.
Must be able to demonstrate right to work in the UK.
TfL is unable to offer visa sponsorship for this role.

Skills

MDM processes
SAP Applications
Data management systems
Chart of Accounts
Vendor master data
Employee master data
Customer master data
Attention to detail
Analytical thinking
Communication skills
Financial acumen

Location

Endeavour Square, London

Work Type

Hybrid
Fixed Term Contract

Experience Level

18 months FTC

Salary/Compensations

£65,000 - £70,000

Benefits

Final salary pension scheme
Free travel on the TfL network
Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28-day flexi ticket
30 days annual leave plus public and bank holidays
Private healthcare discounted scheme (optional)
Tax-efficient cycle-to-work programme
Retail, health, leisure and travel offers
Discounted Eurostar travel

About the Company

Transport for London (TfL) is committed to equality, diversity, and inclusion, aiming to represent the city it serves to become a more innovative and efficient organisation.
TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow.

Equal Opportunity

We are committed to equality, diversity, and inclusion.
We want to represent the city we serve, which will help us become a more innovative and efficient organisation.
Our goal is to make our recruitment as inclusive as possible.
We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria.
We also use anonymising software that removes identifying information from CVs and cover letters to make the process fair.