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About the Role
Making a great first impression is important. We need the right person to greet members and visitors to the club, providing excellent customer care with confidence and empathy.
Responsibilities
- Provide exceptional and efficient customer service to everyone who visits our club.
- Support the smooth running of our reception, demonstrating attention to detail and initiative.
- Help create a friendly, relaxing, and professional environment.
- Give a warm welcome, answering queries in a caring and helpful way, making sure everyone feels valued.
- Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks.
Requirements
- Must have confidence and empathy to provide excellent customer care.
- Must have great communication skills, both face-to-face and over the phone.
- Must be flexible, motivated, and show plenty of initiative.
- Must have basic computer skills, including Word and Excel.
- Must be able to swim to a high standard.
- Must be willing to undergo training at site.
Skills
- Customer service
- Communication
- Attention to detail
- Initiative
- Basic computer skills
- Word
- Excel
Location
- Wandsworth Southside
Work Type
- Permanent contract
- Part time
Salary/Compensations
- £27,768 pro rata
Benefits
- Free gym membership
- Health assessments
- Retail discounts
- Pension options
About the Company
- Nuffield Health is a company where you can create the future you want.