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Responsibilities

• Own the end-to-end product roadmap and vision for the brand, translating priorities into clear, well-scoped PRDs.
• Manage a multi-currency, multi-language storefront (including Arabic/RTL) across multiple GCC countries, covering catalogue, pricing, promotions, payments and localisation.
• Drive platform delivery on commerce platform, including upgrades, migrations and third-party integrations (OMS, search, payments, CRM and analytics tools).
• Run agile delivery cycles, uphold release and quality gates, and partner with QA on testing, sign-off and security checks.
• Maintain platform stability, targeting zero critical (P0/P1) outages while continuing to ship new features.
• Own commercial outcomes for the brand, improving conversion, units per transaction and fulfilment, while improving gross to net ratio.
• Manage relationships with cross-functional stakeholders, vendors and delivery partners, and represent the brand in leadership/steering reviews.

Requirements

• Hands-on experience with live transactional e-commerce platforms.
• Hands-on experience with commerce platform.
• Experience managing a multi-region, multi-language storefront, ideally including Arabic/RTL markets.
• Good understanding of analytics tools such as GA4, Firebase, Tableau, Power BI, or similar platforms.
• Strong understanding of core commerce flows: product listing/detail pages, cart & checkout, pricing & promotions, returns, order management, search and payments.
• Skilled in writing PRDs and running agile delivery (Jira/Confluence), with working knowledge of analytics and A/B testing.
• Excellent stakeholder management and communication skills, with the ability to operate as the single accountable owner for a brand.
• Experience in GCC or multi-country e-commerce operations.
• Knowledge of Arabic / RTL customer journeys.
• Experience with mobile apps, PWA, loyalty, CRM, personalization, A/B testing, or search platforms.
• Understanding of payment methods such as Apple Pay, BNPLs, regional payments, cards, COD, or wallets.
• Basic SQL, Excel, or data analysis skills.

Skills

• Product roadmap and vision
• PRD writing
• Multi-currency, multi-language storefront management
• Arabic/RTL localisation
• Commerce platform upgrades and migrations
• Third-party integrations (OMS, search, payments, CRM, analytics)
• Agile delivery cycles
• QA partnership
• Platform stability maintenance
• Commercial outcome optimization
• Stakeholder management
• Vendor management
• Delivery partner management
• Analytics tools (GA4, Firebase, Tableau, Power BI)
• Core commerce flows
• Jira/Confluence
• A/B testing
• Mobile apps
• PWA
• Loyalty programs
• CRM
• Personalization
• Payment methods (Apple Pay, BNPLs, regional payments, cards, COD, wallets)
• SQL
• Excel
• Data analysis