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About the Role
Calvary is implementing UKG Pro across its national healthcare services to transform employee support. This role involves hands-on configuration, testing, deployment, and ongoing support of the platform during a major transformation program. You will provide technical and functional expertise, working with the project team and stakeholders to ensure successful delivery and adoption.
Responsibilities
- Provide hands-on system administration, configuration and technical support for UKG Pro.
- Support solution design workshops, requirements gathering and business process mapping.
- Configure and maintain UKG Pro modules in line with business requirements.
- Participate in integration, system, user acceptance and regression testing activities.
- Investigate and resolve system issues, defects and user enquiries throughout implementation and transition to BAU support.
- Partner with the implementation vendor and internal stakeholders to ensure successful deployment outcomes.
- Develop system documentation, knowledge articles and training materials.
- Support data validation, security configuration and reporting requirements.
- Drive ongoing optimisation and continuous improvement of the platform following go-live.
Requirements
- Extensive experience working with UKG Pro (UltiPro) in a system administrator, HRIS, People Systems or implementation role in a complex environment.
- Hands-on experience with system configuration, testing, defect resolution, data validation and security administration within UKG Pro.
- Strong troubleshooting and problem-solving skills with the ability to provide hands-on technical support.
- Experience working with implementation partners, vendors and business stakeholders.
- Excellent communication skills and the ability to translate business requirements into effective system solutions.
- Required to complete pre-employment checks including reference checks, work rights, criminal history check, NDIS/WWCC/WWVP checks, and a health evaluation.
- Required to provide evidence of immunisation including COVID-19 and influenza.
Skills
- UKG Pro expertise
- System administration
- Configuration
- Testing
- Deployment
- Technical support
- Functional expertise
- Solution design
- Requirements gathering
- Business process mapping
- Integration
- User acceptance testing
- Regression testing
- Defect resolution
- Data validation
- Security configuration
- Reporting
- Troubleshooting
- Problem-solving
- Communication skills
Location
- Nationally
Work Type
- Fixed-term
Experience Level
- Highly experienced
Benefits
- NFP salary packaging benefits
- Discounted health insurance
- Discounted gym memberships
- Paid parental leave
- Training, development pathways and career opportunities
- Flexible hours
About the Company
- Calvary is one of Australia’s largest healthcare providers with over 130 years of experience and 18,000 staff and volunteers.
- They offer an inclusive and welcoming culture where staff are valued.
- They serve the community across Home, Virtual and Residential Aged Care, Retirement Living and Hospitals.