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About the Role
Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals. Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs). As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers.
Responsibilities
- Build and manage relationships with C-level clients and executive partner stakeholders, developing a comprehensive understanding of their business issues, marketing objectives, and success metrics.
- Structure a clear, long-term joint strategy between Google and clients, and lead a cross-functional team within Google to collaborate on projects and drive client success.
- Plan for and achieve growth goals through the presentation of Google advertising products/solutions that will help clients meet their marketing objectives.
- Develop forward-thinking, data-driven analyses and consultative recommendations that align with customer goals, and quantify opportunities with clear recommendations to present to customers.
- Build in-depth knowledge of how Google advertising products work and can be used to help meet a wide range of marketing objectives.
Requirements
- Bachelor's degree or equivalent practical experience.
- 5 years of experience in sales, business development, advertising, or 3 years of experience with an advanced degree.
- 3 years of experience managing relationships with customers, agencies, or service partners.
- 2 years of experience working with online ads and in a complex, matrixed organization.
- Experience planning and executing projects at scale.
- Experience orchestrating cross-functional teams.
- Ability to prioritize and actively work on a high volume of accounts.
- Strong communication skills with the ability to build strong relationships with all levels of clients, including C-level.
Skills
- Sales
- Business Development
- Advertising
- Customer Relationship Management
- Agency Relationship Management
- Service Partner Management
- Online Ads
- Project Planning
- Project Execution
- Cross-functional Team Orchestration
- Prioritization
- Account Management
- Communication
- Client Relationship Building
Experience Level
- 5 years of experience in sales, or business development, or advertising
- 3 years of experience with an advanced degree
- 3 years of experience managing relationships with customers or agencies and service partners
- 2 years of experience working with online ads, and working in a complex, matrixed organization
Education Level
- Bachelor's degree or equivalent practical experience
Salary/Compensations
- Canada: $156000 - $159000 (CAD) + 40% bonus target + equity + benefits
Benefits
- 40% bonus target
- Equity
- Benefits
About the Company
- Individual pay is determined by factors including job-related skills, experience, and relevant education or training.