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About the Role
Optus is a leading Telecommunications company focused on strengthening its cyber, physical and protective security culture through data-driven insights, targeted interventions, and capability building.
Responsibilities
- Own and administer the enterprise security awareness platform, including training campaigns, phishing simulations, real-time coaching, user management, and platform optimization.
- Design, execute, and analyze phishing, vishing, and smishing simulation campaigns to identify behavioral trends and drive targeted remediation.
- Leverage data, analytics, and security telemetry to build human risk insights, dashboards, and reporting for leadership decision-making.
- Partner with SOC and Threat Intelligence teams to translate threat intelligence into timely, people-focused awareness interventions.
- Develop and maintain human risk registers, behavioral risk models, and reporting frameworks to prioritize security risks.
- Contribute to awareness and capability roadmaps, shaping security culture initiatives across various programs.
- Deliver engaging face-to-face and virtual security awareness sessions.
- Support post-incident reviews by identifying human factors and translating lessons learned into practical awareness initiatives.
- Collaborate with Security, Risk, HR, and Communications teams to ensure awareness campaigns are relevant and aligned with business priorities.
- Champion a culture of continuous learning, security-minded decision-making, and proactive risk management.
Requirements
- Relevant experience in cyber security, security awareness, IT operations, human risk management, or a related technical discipline.
- Hands-on experience administering enterprise security awareness platforms and managing awareness campaigns in a large or complex organization.
- Demonstrated ability to design, execute, and analyze phishing simulations and translate findings into targeted actions and measurable outcomes.
- Strong analytical skills with experience building dashboards, reporting frameworks, and risk metrics that drive business decisions.
- Ability to work with security operations, threat intelligence, and security telemetry data to identify and respond to behavioral risk trends.
- Excellent communication and stakeholder engagement skills, with the ability to translate technical concepts into meaningful business insights.
- Strong organizational skills and the ability to manage multiple priorities across platform operations, awareness campaigns, and analytics activities.
- Relevant qualifications in Cyber Security, Information Technology, Data Analytics, or a related discipline.
- Industry certifications such as Security+, CISSP, or CISM are highly regarded.
- Experience with SIEM platforms, threat intelligence feeds, behavioral analytics, or human risk quantification tools will be highly regarded.
Skills
- Cyber security
- Security awareness
- IT operations
- Human risk management
- Platform administration
- Phishing simulation
- Data analysis
- Dashboard creation
- Reporting frameworks
- Risk metrics
- Security telemetry
- Threat intelligence
- Communication
- Stakeholder engagement
- Organizational skills
- SIEM platforms
- Behavioral analytics
Location
- Hybrid
Work Type
- Full-time
- Hybrid
Experience Level
- Relevant experience required
Education Level
- Relevant qualifications in Cyber Security, Information Technology, Data Analytics, or a related discipline
Benefits
- Competitive remuneration
- Employee discounts
- $80 monthly credit
- 25% off Optus products
- Unique shopping discounts with retail partners
- Flexible working arrangements (3 days in office, 2 days remote)
- Vibrant and collaborative office campus with amenities
- Competitive leave policies
- Additional 'Connected' days
- Up to 16 weeks paid Parental Leave
- Industry-focused micro-credentials through Optus U
- Employee-led networks and diversity initiatives
- Free access to counselling and support services (24/7)
About the Company
- Optus is a leading Telecommunications company known for delivering innovative solutions, disrupting the industry, and becoming a technology company with a diverse offering of products and services.
- We are strengthened by others and value diversity, embracing individual differences.
Equal Opportunity
- We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers.
- If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, we're here to help.
- For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity.