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About the Role

As a Field Service Engineer, you will be responsible for the installation, maintenance, inspection, repair, and troubleshooting of flow cytometers at universities, research institutions, hospitals, and testing centers across Japan. This role is critical in supporting cutting-edge research in immunology, oncology, regenerative medicine, and infectious diseases, ensuring that researchers and medical professionals can operate reliably to advance scientific and medical development.

Responsibilities

Perform installation, maintenance, inspection, and repair of flow cytometers
Provide technical troubleshooting for research and medical equipment
Support researchers and medical professionals by resolving technical challenges
Manage daily field service visits, typically 1-2 locations per day
Participate in a rotating on-call schedule for weekend support approximately once every 2-3 months

Requirements

Bachelor's degree or higher in a science or technical field
Valid driver's license
Experience in equipment maintenance

Skills

Mechanical and electrical knowledge
PC and software proficiency
Network, security, and data management knowledge
Optics
Fluid dynamics
English language proficiency

Location

Minato-ku, Tokyo, Japan

Work Type

Full-time
Field-based
Direct-to-site visits

Education Level

University degree or higher (Science/Technical background)

Benefits

Overtime allowance
Field work allowance
Business trip allowance
On-call allowance
Comprehensive training program including orientation and OJT

About the Company

Waters is a global leader in life sciences, specializing in analytical technologies, informatics, and services.
The company focuses on regulated, high-volume testing environments and collaborates with laboratories worldwide to improve health outcomes.
Waters employs approximately 16,000 colleagues dedicated to scientific breakthroughs.

Equal Opportunity

Becton, Dickinson, and Company is an Equal Opportunity Employer, evaluating applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital status, sexual orientation, gender identity, disability, veteran status, or other legally protected characteristics.