Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Join the Corporate & Investment Banking Technology team to safeguard the stability, availability, and performance of APAC production services. You will oversee production support for Cash Equities, ensuring resilient application flows and a seamless trader experience across DMA, algorithmic, and high-frequency trading environments.

Responsibilities

• Lead day-to-day technical and operational support for Front and Middle Office applications.
• Serve as the primary escalation point for critical issues.
• Own support for end-to-end trade lifecycle applications.
• Build and maintain partnerships across Production Management, Business, and Technology stakeholders.
• Partner with Application Development to implement fixes and stability enhancements.
• Champion SRE and DevOps practices.
• Define, track, and report capacity, resiliency, and reliability metrics.
• Strengthen failover and business continuity capabilities and lead DR planning and execution.
• Enhance observability and monitoring for the Prime trading application suite.
• Manage production incidents end-to-end, including triage, stakeholder engagement, and vendor coordination.
• Lead detailed post-mortems and document root causes in ServiceNow.
• Engage throughout the SDLC to ensure non-functional readiness.
• Plan, review, and execute application change releases.
• Uphold firm Risk & Controls standards across incident, change, and problem management.

Requirements

• Bachelor’s degree in Engineering, Computer Science, Information Technology, or equivalent.
• At least 10 years of experience in Application Development, Production support, or technology operations within financial services.
• Strong exposure to Equities Cash, Derivatives, and Prime Trading.
• Proficiency in Linux/UNIX and strong scripting skills.
• Hands-on experience with ITRS Geneos and modern observability practices.
• Understanding of networking, connectivity, and low-latency trading environments.
• Strong analysis, problem-solving, and investigation skills.
• Excellent written and verbal communication skills.
• Experience executing processes aligned to the ITIL framework.

Skills

• SQL
• Stored procedures
• Sybase
• Oracle
• Perl
• Shell scripting
• ITRS Geneos
• Alert tuning
• Runbook automation
• Python
• Infrastructure automation
• ServiceNow

Location

• APAC

Work Type

• Full-time

Experience Level

• 10+ years

Education Level

• Bachelor’s degree

About the Company

• J.P. Morgan is a global leader in financial services providing strategic advice and products to corporations, governments, wealthy individuals, and institutional investors.
• J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services, and payments operating in more than 100 countries.

Equal Opportunity

• We are an equal opportunity employer and place a high value on diversity and inclusion.
• We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.
• We make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.