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About the Role
This role involves supporting wholesale clients, managing offers and orders, and assisting with customer inquiries and sales counter operations within a leading wholesale company's Berlin branch network.
Responsibilities
- Provide telephone and in-person support to existing customers.
- Create and follow up on offers, including calculating and processing customer orders.
- Handle incoming customer inquiries (inbound).
- Advise customers at the sales counter and assist with goods receipt, booking, and stocking.
- Participate in assortment design.
- Collaborate closely with colleagues within the branch.
Requirements
- Completed vocational training or university degree.
- Initial professional experience in internal sales or retail.
- Ideally, experience in wholesale, such as in electrical, sanitary, heating, and plumbing (SHK), or building materials wholesale, or with a manufacturer selling through wholesale.
- Fluent German language skills.
Skills
- Sales
- Customer Service
- Order Processing
- Offer Creation
- Wholesale
Location
- Berlin
Work Type
- Full-time
- Permanent employment
Experience Level
- Entry-level
- Professional
Education Level
- Vocational training
- University degree
Benefits
- 30 days of vacation
- 38.5-hour work week
- Vacation and Christmas bonus
- Company pension plan
- Free parking
- Intensive onboarding at headquarters
- Development opportunities
- Employee benefit program with discounts
- Employee referral program
- Subsidies for job ticket and bike leasing
- Mental health support
About the Company
- A leading wholesale company with a comprehensive branch network in the greater Berlin area.
- An established partner for commercial customers, known for high service orientation and long-term customer relationships.
- Offers short decision-making processes, a collegial work environment, long-term employee retention, and attractive development prospects.