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About the Role

As Head of Reservations at June Six Berlin City West, you will play a key role in the economic success of our hotel. You will be responsible for the operational management of the reservations department and will actively shape occupancy, revenue, and guest experience in collaboration with Revenue Management and operational teams. We are looking for leaders who combine analytical thinking with a drive to develop processes rather than just manage them.

Responsibilities

Manage our reservations department both technically and operationally, ensuring smooth reservation processes.
Coordinate daily operations, set priorities, and ensure efficient handling of all inquiries with a focus on service.
Provide competent advice to guests and business partners, finding solutions for complex requests.
Manage group inquiries from offer creation and price negotiations to successful implementation in close coordination with operational teams.
Collaborate with Revenue Management and Front Office to optimize occupancy, revenue, and guest satisfaction.
Analyze booking figures, market trends, and reports to derive actionable recommendations.
Manage room quotas, support forecasts, and contribute expertise in revenue meetings.
Actively develop processes, help shape standards, and influence the future of our reservation organization.
Identify optimization potential and actively shape processes to continuously improve efficiency and service quality.

Requirements

Completed vocational training or a degree in hotel management, tourism, or a comparable field.
Several years of experience in reservations, ideally with initial leadership responsibility.
Understanding of the interplay between occupancy, pricing strategy, and revenue development, with proficiency in key figures.
Analytical thinking, affinity for numbers, and a strong grasp of economic contexts.
Clear, confident, and assertive communication skills with guests and internal stakeholders.
Structured, independent work style with the ability to maintain an overview in dynamic situations.
Willingness to take initiative and responsibility.
Team spirit, sense of responsibility, and a appreciative leadership style.
Proficiency in MS Office and common hotel and reservation systems.
Very good written and spoken German and English skills.

Skills

Reservations management
Revenue management
Guest service
Process development
Analytical thinking
MS Office
Hotel systems
Reservation systems
Leadership
Communication

Location

Berlin City West
Berlin

Work Type

Full-time

Experience Level

Several years of experience in reservations
Initial leadership responsibility

Education Level

Completed vocational training or a degree in hotel management, tourism, or a comparable field.

Benefits

Exclusive hotel discounts for self, family, and friends.
Annual health budget of €600.
Summer and winter bonuses.
Employee referral bonus of €600.
Discounts through employee platform.
Development opportunities for personal and professional growth.
Clear career advancement prospects.

About the Company

Primestar Group is one of the most innovative multi-brand hotel operators, currently managing 20 hotels in Germany, Austria, and Italy.
The June Six hotel brand, launched in 2022, is a growing boutique brand with locations in Berlin, Hannover, Salzburg, and Lake Garda.
June Six hotels offer modern, urban-inspired boutique experiences focusing on design, comfort, and community.
The first June Six hotel opened on July 1, 2022, in Berlin City West, near Savignyplatz, a vibrant area known for its art and entertainment.
Primestar Group is revolutionizing hospitality with fresh ideas, developing its own hotel brand alongside successful franchises.
The company innovatively combines coworking and long-stay concepts with hotel operations.
Our mission is to meet the future demands of guests, customers, and employees.
Primestar Group offers diverse career opportunities, comprehensive benefits, and a great team environment with over 500 employees from 84 nations.

Equal Opportunity

Not everyone's career path is linear. Even if you don't meet all the requirements, we encourage you to apply. Your motivation, potential, and willingness to take responsibility are key.