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About the Role

LUSH is more than a company for fresh, handmade, 95% vegan and 100% vegetarian cosmetics. LUSH is also the inventor of the bath bomb and solid shampoo. LUSH is committed to human rights, animal rights, and environmental protection. We want to leave the world a better place than we found it.

Responsibilities

• Understand your team and customers and act according to needs.
• Lead with understanding and motivation, fairly and transparently.
• Develop yourself and your team in areas such as products, brand, and customer interaction.
• Promote open exchange between support and retail teams.
• Create more than just a shopping experience; make a visit to LUSH a feel-good moment.
• Realize your vision for the shop and ensure you achieve your goals.
• Be responsible for business drivers and sales figures, as well as the shop budget and hiring new colleagues.

Requirements

• Enthusiasm for fresh, handmade cosmetics & Lush.
• Team spirit, sense of responsibility, and flexibility.
• Results-oriented work and problem-solving approach.
• Customer focus, empathy, and prioritization skills.
• Experience in retail and people management.
• Enjoyment of learning and teaching, organizational talent.

Benefits

• A lovingly handmade and freshly produced product range.
• Teamwork in a creative environment with lots of fun, variety, and room for initiative.
• Up to 2 additional days off per year for volunteer work.
• Employee Assistance Program for challenging life situations.
• Company pension plan subsidized by 25%.
• Regular internal training and development.
• Employee discount of 50%.
• 30 days + 1 day off for your birthday.
• Employee Benefit Trust.
• Attractive bonus.
• Choice between a subsidized Urban Sports Club membership or sustainable mobility options (subsidized Deutschlandticket or company bike leasing) after the probationary period.

About the Company

• LUSH is more than a company for fresh, handmade, 95% vegan and 100% vegetarian cosmetics. LUSH is also the inventor of the bath bomb and solid shampoo.
• LUSH is committed to human rights, animal rights, and environmental protection.
• We want to leave the world a better place than we found it.
• The British company Lush, founded in 1995, is a manufacturer and retailer of fresh, handmade cosmetics with over 850 stores worldwide and e-commerce shops in 50 countries.
• In Germany, Lush operates 29 shops, an online shop, and employs over 400 people nationwide.
• As a cosmetics company with a heart for campaigns, Lush has set itself the goal of developing a product for every need and launching a cosmetic revolution to save the planet.
• The ultimate goal is to leave the world a better place than we found it.

Equal Opportunity

• We at Lush stand for equal opportunities, which we want to live and enable as a company.
• Who or how someone is does not matter to us. We want to offer everyone an environment that includes them. Every experience and perspective is unique and contributes to diversity. We want to learn from diversity and grow with it.
• All applicants receive the same chance from us – regardless of age, gender identity, language, origin, nationality, appearance, religion, belief, culture, social and economic status, sexual orientation, or body.