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About the Role
Vendôm is pleased to present an exceptional opportunity for a Night Receptionist (W/M) at Grand Hotel Bellevue London.
Responsibilities
- Welcome guests, provide information and assistance, and ensure their safety throughout the night.
- Guarantee the continuity of Front Office operations.
- Carry out administrative and accounting procedures required for the daily night audit.
Requirements
- Sound understanding of guest reception and customer service principles.
- Proficiency in using hotel Property Management Systems (PMS).
- Good command of Microsoft Office and standard office applications.
- Basic knowledge of billing and cash handling procedures.
- Familiarity with fire safety and emergency evacuation regulations.
- Fluent English (essential).
- French language skills would be highly appreciated.
- Ability to manage multiple tasks and guest requests simultaneously.
- Remain calm and composed in emergency situations.
- Deliver a consistently high standard of guest service.
- Work independently and confidently during night shifts.
- A genuine passion for hospitality and service excellence.
- Professional appearance and excellent presentation.
- Discretion and respect for confidentiality.
- Strong organisational skills and attention to detail.
- Reliability, responsiveness and sound judgement.
- A collaborative team spirit.
Skills
- Guest reception
- Customer service
- Hotel Property Management Systems (PMS)
- Microsoft Office
- Standard office applications
- Billing
- Cash handling
- Fire safety
- Emergency evacuation
- English fluency
- French language
- Multitasking
- Emergency management
- Guest service
- Independent work
- Hospitality
- Service excellence
- Professional presentation
- Confidentiality
- Organizational skills
- Attention to detail
- Reliability
- Responsiveness
- Judgement
- Teamwork
Location
- London
Work Type
- Night shifts
About the Company
- Grand Hotel Bellevue London