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About the Role

Entry level management position focusing on daily kitchen objectives, leading staff, and assisting in all kitchen areas including food production, purchasing, and sanitation. This role contributes to guest and employee satisfaction while managing the operating budget.

Responsibilities

• Maintains food handling and sanitation standards.
• Performs duties of culinary and related kitchen employees during high-demand times.
• Oversees production and preparation of culinary items.
• Ensures employees maintain clean and sanitary work areas.
• Coordinates service and timing of events and meals with Restaurant and Banquet departments.
• Complies with loss prevention policies and procedures.
• Strives to improve service performance.
• Communicates areas needing attention to staff and follows up.
• Leads shifts while preparing food items and executing requests to specifications.
• Prepares and cooks various food items for regular service or special functions.
• Supervises and coordinates activities of cooks and kitchen staff.
• Checks the quality of raw and cooked food products against standards.
• Assists in determining food presentation and creates decorative displays.
• Supervises daily shift operations.
• Ensures employees have necessary supplies, equipment, and uniforms.
• Supervises staffing levels to meet guest service, operational needs, and financial objectives.
• Ensures completion of assigned duties.
• Participates in employee performance appraisal process, providing feedback.
• Handles employee questions and concerns.
• Communicates performance expectations according to job descriptions.
• Participates in an employee recognition program.
• Conducts training as appropriate.
• Monitors employee progress towards meeting performance expectations.
• Participates in department meetings and communicates departmental goals.
• Supports new menus, concepts, and promotions for Restaurant outlets and Banquets.
• Sets a positive example for guest relations.
• Handles guest problems and complaints, seeking supervisor assistance when necessary.
• Empowers employees to provide excellent customer service within guidelines.
• Reports malfunctions in department equipment.
• Purchases appropriate supplies and manages food and supply inventories according to budget.
• Attends and participates in all pertinent meetings.

Requirements

• Full Australian working rights are required.

Skills

• Food production
• Purchasing
• Kitchen sanitation
• Guest satisfaction
• Employee satisfaction
• Operating budget management
• Food handling
• Loss prevention
• Customer service
• Inventory management

Experience Level

• Entry level

Education Level

• Certificate III Commercial Cookery or equivalent

Benefits

• Team-spirited co-workers
• Encouraging leadership
• Discounted room rates on hotels worldwide
• Discount on food and beverage at participating Marriott International hotels worldwide
• Recognition programs
• Wellbeing & mindfulness programs
• Paid birthday leave
• Training and development

About the Company

• Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe.
• As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy.
• With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels.
• In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
• Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
• JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world.
• JW believes our associates come first. Because if you’re happy, our guests will be happy.
• JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott.
• Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers.
• JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being.
• Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.
• In joining JW Marriott, you join a portfolio of brands with Marriott International.
• Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Equal Opportunity

• At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
• We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
• Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.
• We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.