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About the Role
Lead the design and optimisation of enterprise Data Management operating processes and frameworks to improve consistency, reduce complexity, and enable sustainable policy implementation across the Group. Identify opportunities to simplify processes, improve operating models, and embed best-practice Data Management capabilities. Lead engagements to establish and facilitate governance forums for aligning priorities, shaping decisions, and driving initiatives.
Responsibilities
- Design and optimisation of enterprise Data Management operating processes and frameworks
- Improve consistency, reduce complexity, and enable sustainable policy implementation
- Identify opportunities to simplify processes, improve operating models, and embed best-practice Data Management capabilities
- Lead engagements to establish and facilitate governance forums
- Align priorities, shape decisions, incorporate feedback, and drive execution of enterprise Data Management initiatives
Requirements
- Passionate about operational excellence and process transformation
- Experienced in designing enterprise operating models and end-to-end business processes
- Skilled in simplifying complex operational environments
- Adept at identifying improvement opportunities through analysis and stakeholder engagement
- Comfortable leading process redesign workshops across cross-functional teams
- Experienced in implementing sustainable operating model change
- Strong at balancing governance requirements with operational efficiency
- Excellent communicators capable of driving organisational change
- Experience in Business Transformation, Process Improvement or Operating Model Design
- Knowledge of Data Management operating models and governance practices
- Experience applying Lean, Six Sigma or continuous improvement methodologies
- Strong consulting and facilitation skills
- Experience managing enterprise-wide change initiatives
- Ability to work across multiple business domains and competing priorities
- Strong analytical and structured problem-solving capability
- Experience influencing senior stakeholders
Skills
- Data Management
- Process Design
- Operating Model Design
- Lean
- Six Sigma
- Continuous Improvement
- Consulting
- Facilitation
- Change Management
- Analytical Skills
- Problem-Solving
- Stakeholder Engagement
- Governance
Location
- Hybrid
Work Type
- Full-time
Experience Level
- Senior Manager
- Senior
Benefits
- Flexibility to balance where work is done
- At least half their time each month connecting in office
- Flexible working options available including changing start and finish times, part-time arrangements and job share
About the Company
- The Chief Data and AI Office (CDAIO) leads the Group's Data, Analytics and AI capabilities, enabling better decision-making and improved customer outcomes.
- The Data Management Centre of Excellence is responsible for defining and continuously improving enterprise Data Management practices, frameworks and operating models that strengthen how data is managed across the Group.