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About the Role

As Retail Manager, you will be the link between our headquarters and our sales floors, overseeing 14 to 16 stores, primarily concession stores in renowned department stores, mostly located in Switzerland. You will be responsible for operational management, strategic development of the shops, and leading and motivating the local teams.

Responsibilities

• Manage and develop 14 to 16 sales locations, primarily concession stores in Switzerland, and implement strategies for sales increase and area productivity optimization.
• Serve as the primary contact for store teams, holding full personnel responsibility and collaborating with HR to manage the employee lifecycle, foster a motivating work environment, and build strong team culture.
• Plan, coordinate, and execute local marketing initiatives and exclusive events to enhance brand awareness and customer loyalty.
• Ensure optimal product availability by analyzing sales and optimizing inventory levels in collaboration with Supply Chain Management.
• Oversee the flawless and brand-appropriate presentation of jewelry collections with the VM Manager.
• Analyze key performance indicators (KPIs), generate reports, and proactively derive recommendations for action.

Requirements

• Several years of professional experience in Retail Management, Area Management, or a similar role, ideally in jewelry, beauty, or premium fashion.
• Inspiring leadership personality with strong empathy, communication skills, and experience managing decentralized teams.
• A keen sense for the needs of a sophisticated clientele and a commitment to excellent service.
• Structured, self-directed work style with the ability to maintain an overview in dynamic situations.
• Willingness to travel frequently to ensure regular presence in stores, especially in Switzerland.
• Fluent German language skills are mandatory.
• Good English and French language skills are a significant advantage (for Western Switzerland).

Skills

• Retail Management
• Area Management
• Leadership
• Team Management
• Customer Service
• Organizational Skills
• Sales Strategy
• Marketing
• Inventory Management
• Visual Merchandising
• Performance Analysis
• Reporting

Location

• Switzerland
• Remote

Work Type

• 100% Full-time

Experience Level

• Multiple years of professional experience

Benefits

• Attractive employee discounts on jewelry collections
• Competitive conditions

About the Company

• Glambou is the premier destination for designer jewelry and international brands, operating successfully for over seven years.
• With headquarters in Berlin, 17 boutiques in Germany and Switzerland, a thriving online shop, and a strong brand presence, Glambou offers a unique omnichannel experience.