About the Role
The Retail Execution Manager role is accountable for delivering long-term executional excellence standards for Suntory Global Spirits' top strategic airports. This role translates strategy into in-store action to increase market share and drive brand visibility, aligning with commercial and corporate missions. The successful candidate will manage both long- and short-term activities to achieve executional excellence KPIs, serving as the face of Suntory Global Spirits to external airport partners.
Responsibilities
- Responsible for sales and executional engagement on the shop floor, including daily deployment of activations, ensuring stock availability, and overseeing sales & promotions.
- Build relationships and engage with key stakeholders in airports.
- Identify and analyze business within markets using syndicated and account data to capitalize on opportunities.
- Ensure consistent adherence to brand guidelines and outlet standards.
- Deliver on 6P goals annually (POS, Price, Persuasion, Promotion, People & Permanent Visibility) at account and store level.
- Collaborate with commercial Key Account Managers to identify opportunities and risks in executional excellence, providing insights on shoppers, promotions, competitors, and market dynamics.
- Act as the retail partner, aligning location strategy, annual targets, innovation and activation pipeline, and customer operations.
- Primary focus on airports in the New York City metropolitan area.
- Implement, track, and report on in-store Outlet Standards KPIs.
- Gather insights on shopper behaviors and market conditions to understand in-store performance, risks, and opportunities.
- Utilize selling stories and category insights to influence and improve Suntory outlet performance.
- Manage Brand Ambassador engagement and training, including tracking results, information flow, and monthly reporting.
- Responsible for depletion targets in conjunction with commercial and marketing leads.
- Ensure compliance of customer JBP in-store activities such as promotional plans, distribution, and ranging.
- Report on competitor activity, promotions, and innovations across the territory.
Requirements
- Sales or retail experience within FMCG/luxury goods/spirits.
- Ideally 5+ years of retail or sales experience.
- Strong selling skill set and ability to influence.
- Team player with a strong collaborative approach.
- Customer-focused strategic thinker with creative flair and an eye for category insights.
- Good analytical skills – ability to work within a deadline and deliver commercial KPIs.
- In-depth understanding of retailers in a global market.
- Travel 40% of the time to airports, conferences, customer offices, etc.
- Travel Retail experience preferred.
- International experience and languages are a big plus.
Skills
- Sales
- Retail Execution
- Stakeholder Engagement
- Data Analysis
- Brand Guidelines Adherence
- KPI Delivery
- Relationship Management
- Strategic Thinking
- Analytical Skills
- Selling Stories
- Category Insights
- Brand Ambassador Management
- Promotional Planning
- Competitor Analysis
Location
- New York area
Work Type
- Full-time
Experience Level
- Manager
- 5+ years of retail or sales experience
Salary/Compensations
- $120-130k
Benefits
- Annual bonus
- 401K match
- Profit sharing
- Medical and wellness benefits
About the Company
- Suntory Global Spirits crafts spirits of the highest quality and delivers brilliant experiences globally.
- Suntory Global Spirits has evolved into the world's third largest leading premium spirits company.
- Employees are treated like family and trusted with legacy.
- Suntory Global Spirits is a world leader in premium spirits with $5.5 billion in annual revenues and an ambition to become the World’s Most Admired Premium Spirits Company.
- The company has a strong vision and strategy, an incredible brand portfolio grounded in quality and craftsmanship, an unwavering commitment to sustainability, and top talent.
- Focus is on driving value across key priorities including American whiskey, Japanese Spirits, Scotch, Tequila and Ready-to-Drink.
- Headquartered in New York City, Suntory Global Spirits is a subsidiary of Suntory Holdings.
Equal Opportunity
- Suntory Global Spirits is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, military veteran status and all other characteristics, attributes or choices protected by law.
- All recruitment and hiring decisions are based on an applicant’s skills and experience.
