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About the Role

Become a brand ambassador for HUGO BOSS, a leading fashion and lifestyle company, and contribute to creating excellent customer experiences by bringing collections from the runway to customers.

Responsibilities

• Achieve positive results in sales, profit and loss management, and inventory control.
• Establish a goal-oriented selling culture focused on relationship building and exceptional service.
• Utilize effective communication for staff training, customer service, and problem-solving.
• Motivate, develop, and inspire a team, creating a highly empowered organization.
• Monitor performance, provide direction, and take corrective action.
• Actively recruit candidates for all levels.
• Hire, train, and motivate a qualified sales team.
• Provide specific development for the store leadership team and supervisors.
• Perform annual performance evaluations with quarterly goal reviews.
• Cultivate community relationships through personal involvement, PR events, and advertising.
• Oversee client development by building and maintaining client relationships and driving proactive outreach.
• Develop business initiatives to build repeat business or attract new customers.
• Ensure associates actively utilize client books for increased sales.
• Ensure all associates complete the sales training program.
• Model and supervise the selling environment, providing coaching on sales processes.
• Perform and supervise store opening and closing procedures.
• Conduct regular store meetings for accurate and consistent communication.
• Maintain payroll budget and weekly hours for appropriate sales floor coverage.
• Supervise operational responsibilities for timely and accurate processing of markdowns, transfers, damages, shipping, and receiving.
• Oversee loss prevention policies and procedures for 100% compliance.
• Ensure knowledge of and compliance with Health & Safety policies and procedures.
• Ensure all Health & Safety documentation is well-maintained.
• Ensure standard operating procedures are executed and policies are followed.
• Ensure visual merchandising directives are implemented efficiently and visual standards are maintained.

Requirements

• Professional sales development and exceptional interpersonal skills.
• Strong leadership qualities and effective communication skills.
• Ability to analyze selling reports, identify business trends, and react quickly.
• Comfortable making decisions and mediating conflict.
• Excellent organizational, analytical, time management, and leadership skills.
• Proficient in Windows-based software (Excel, Word, Outlook).
• Available to work store schedule, including evenings, weekends, and holidays.
• Ability to stand for extended periods.
• Ability to safely lift boxes up to 40 pounds.
• Ability to climb ladders.

Skills

• Sales Development
• Interpersonal Skills
• Leadership
• Communication
• Analysis of Selling Reports
• Business Trend Identification
• Decision Making
• Conflict Mediation
• Organization
• Analytical Skills
• Time Management
• Proficiency in Windows Software

Location

• Store Location

Work Type

• Full-time

Experience Level

• 5+ years of management experience in a luxury goods or comparable retail environment.
• Experience operating a high volume and/or overseeing multiple store locations.

Education Level

• College degree in a related field preferred

Salary/Compensations

• $90k - $95k

Benefits

• Health and Wellness Benefits
• Earned Vacation and Sick time
• Company Paid Holidays
• Generous Employee Discount

About the Company

• HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 19,000 employees worldwide.
• We love fashion, we change fashion!

Equal Opportunity

• We are a global company with our employees representative of the world at large.
• Our inclusive culture embraces each person’s authenticity and individuality.
• We are committed to equal employment opportunity.
• We believe our equitable work environment helps unleash your full potential and inspires you to thrive.