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About the Role

The Wellness Coach will assist agency consumers with accessing needed community services through the development of a referral network, referral, and follow-up.

Responsibilities

• Provide case management to assigned caseload.
• Develop and monitor individual service plans in conjunction with agency consumers.
• Assist agency consumers with problem solving and crisis intervention.
• Accompany agency consumers on medical, psychiatric, and public benefit appointments, as necessary.
• Act as advocate for consumer as appropriate; encourage and support self-advocacy.
• Identify problems in daily living skills and provide hands-on assistance or referral.
• Support Facilities Management staff in ensuring maintenance of apartment standards.
• Provide supportive counseling to agency consumers as needed.
• Conduct regular home visits and hospital visits, as necessary.
• Maintain a strong working relationship with all therapeutic support services.
• Document all services in compliance with agency standards.
• Assist with moves, including lifting, packing, and cleaning.
• Work as a member of the social service team to develop off-site recreation, socialization, educational, and skill-building activities.
• Serve as a liaison to community-based services and groups.
• Participate in ongoing supervision, team meetings, case conferences, division meetings, and trainings.
• Adhere to the on-call cell phone system for crisis intervention and emergencies.
• Perform other duties as assigned.

Requirements

• Bachelor’s Degree required.
• Working knowledge of various computer programs including e-mail, Microsoft Word, Excel, PowerPoint and Windows Operating System.
• 2 years supervisory experience is preferred.
• Two years’ experience with individuals with mental illness, substance use issues and/or a history of homelessness preferred.
• Experience in group work, tenant organization, case management, referral, and/or community outreach strongly preferred.
• Experience in scattered site setting strongly preferred.
• Experience or training in peer counseling or advocacy preferred.
• Bilingual English/Spanish speaking preferred.

Skills

• Case management
• Referral network development
• Problem solving
• Crisis intervention
• Advocacy
• Daily living skills assistance
• Supportive counseling
• Teamwork
• Community outreach
• Group work
• Tenant organization
• Peer counseling
• Bilingual English/Spanish

Experience Level

• 2 years supervisory experience preferred
• Two years’ experience with individuals with mental illness, substance use issues and/or a history of homelessness preferred

Education Level

• Bachelor’s Degree

Salary/Compensations

• USD $50,000.00/Hr.
• USD $55,000.00/Hr.

Benefits

• Medical/Dental/Prescription/Vision/Life Insurance
• 403(b)
• Credit Union
• FSAs
• Short- and Long-Term Disability
• Transportation Plan
• Generous Paid Vacations and Holidays

About the Company

• S:US is an equal opportunity employer.
• We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.
• From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you.

Equal Opportunity

• All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws.
• S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals.
• To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at MyMedicalLeave@sus.org.