About the Role
The Bright Corner Respite Center (CRC), part of Parachute NYC, offers a unique hospital diversion model providing temporary residential/respite care in a supportive, home-like environment. Guests learn recovery and relapse prevention skills through 24-hour peer support, self-advocacy education, and self-help training. The CRC serves individuals experiencing psychosis-related crises with short-term residential alternatives (1-14 days), enabling them to maintain daily activities and connect with community services. The program incorporates Need Adapted Treatment and Intentional Peer Support.
Responsibilities
- Develop partnerships with guests experiencing crisis using trauma-informed, recovery-oriented, intentional peer support.
- Promote a safe, comfortable, secure, and trusting environment where guests are listened to and respected.
- Practice the Need Adapted Treatment Model (NATM) and Intentional Peer Support (IPS) after training.
- Utilize personal lived experience with the mental health system to support guests' recovery processes.
- Create community through mutual sharing of lived experiences, offering encouragement and support for daily activities.
- Assist with the pre-registration process for referred and self-referred guests.
- Assist with intake and registration, including explaining services, providing tours, and introductions.
- Collaborate with other Parachute NYC staff to help guests identify and achieve short-term personal goals.
- Facilitate individual and group educational, recovery, wellness, and skill-building opportunities (e.g., wellness self-management, WRAP, peer support, harm reduction).
- Follow up with guests to monitor and support progress toward goal achievement.
- Advocate for and facilitate access to needed healthcare services, proactively addressing barriers like missed appointments, transportation, fear, stigma, and communication issues.
- Assist guests with meal preparation, medication management, personal care, and maintaining a clean living environment.
- Complete timely and accurate documentation of interactions, services, critical information, events, collateral contacts, and referrals.
- Provide household upkeep duties as needed.
- Serve daily cold breakfast and assist guests with accessing snacks.
- Encourage guest participation in the documentation process.
- Participate in data collection and recording for outcomes, research, and agency/grant priorities.
- Participate in supervision, team meetings, interagency meetings, case conferences, and other required meetings.
- Provide flexible evening, night, weekend, and holiday coverage.
Requirements
- 1 year of work experience in a behavioral health or related setting, preferably using the recovery model.
- Must have lived experience with the mental health system and willingness to share personal experience appropriately and respectfully.
- Minimum of high school diploma or equivalent (GED).
- Ability to utilize critical thinking, problem-solving, and de-escalation skills to promote recovery.
Skills
- Ability to utilize various computer programs, specifically Microsoft Word and Excel (preferred).
- Graduate of core peer specialist training program (preferred).
- Respect for and high level of comfort around people experiencing psychiatric crisis (preferred).
- Exceptional written and oral communication skills, including empathic listening and responding (preferred).
- Bilingual English/Spanish (a plus).
Location
- In Person
Work Type
- Full-time
- Evening coverage
- Night coverage
- Weekend coverage
- Holiday coverage
Experience Level
- 1 year work experience in a behavioral health or related setting
Education Level
- High school diploma or equivalent (GED)
Salary/Compensations
- USD $20.00/Hr. - USD $21.63/Hr.
Benefits
- Health and wellness resources
- Generous PTO
- Professional development
About the Company
- S:US is an equal opportunity employer.
- We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential, and continuous quality improvement.
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws.
- S:US is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of service animals.
- To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at MyMedicalLeave@sus.org.
