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About the Role

Develop and deliver employee communication strategies that promote HCF’s brand, people, leadership, products and services. Connect employees to HCF’s purpose, values and strategic objectives, while providing counsel on internal communication channels and messaging. Manage the delivery of HCF’s social mission to build healthier communities, strengthening HCF’s reputation and social licence to operate.

Responsibilities

• Amplify HCF’s corporate narrative in line with the 2030 Strategy and key business priorities.
• Manage and implement the employee communications strategy for all HCF employees across corporate and frontline, in partnership with key stakeholders and senior leaders.
• Coordinate and deliver organisation-wide communications through internal channels including quarterly Town Hall sessions and other enterprise-wide communication experiences.
• Launch and implement the Viva Engage social employee channel across HCF.
• Develop simple video concepts, scripts and speaker notes for in-house smartphone filming and editing basic video content.
• Respond at pace to emerging issues and crises, working to protect HCF's reputation.
• Educate employees on important industry issues/topics and HCF’s stance.
• Explore and implement programs to build employee advocates across HCF.
• Manage the employee communications calendar and ensure an integrated approach informed by internal key stakeholders.
• Manage the delivery of organisation-wide employee engagement campaigns, working closely with internal stakeholders.
• Lead the delivery of all employee communications across HCF’s Innovate Reconciliation Action Plan, as part of the Steering Committee.
• Lead the delivery of all employee communications and internal events around HCF’s social impact partnerships.

Requirements

• Degree in Communications, Public Relations, Marketing, or a related field.
• 8+ years of experience in corporate communications.
• Proven experience in communications management, preferably within complex or highly regulated environments.
• Agency experience desirable.
• Ability to work at pace in a fast-paced dynamic corporate environment and manage competing projects and deliverables.
• Proactive – ready to go above and beyond to deliver for employees and HCF members.
• Strong written and verbal communication skills.
• Digitally savvy, with video shooting, editing and storytelling skills.
• Strong interest and use of employee social media platforms and content management systems.
• Creative thinking and problem-solving abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Skills

• Communications
• Public Relations
• Marketing
• Corporate Communications
• Communications Management
• Video Shooting
• Video Editing
• Storytelling
• Employee Social Media Platforms
• Content Management Systems
• Creative Thinking
• Problem-Solving
• Microsoft Office Suite

Location

• Onsite

Work Type

• Full-time

Experience Level

• 8+ years

Education Level

• Degree in Communications, Public Relations, Marketing, or a related field

Benefits

• Flexible working arrangements
• 50% subsidy on HCF hospital and/or extras cover
• Family-friendly certified employer
• 18 weeks of parental leave for all new parents
• Mental health and wellbeing programs, including workshops, fitness classes, flu vaccinations, skin checks and more
• Discounts on HCF’s products, including life, pet and travel Insurance, as well as discounts at Fitness First gyms and on our eyecare products.

About the Company

• At HCF, our purpose is to bring our human touch to healthcare. Since 1932 we’ve been putting our members and their health first. As Australia’s largest not-for-profit health fund, we cover 2 million members with health, life, travel and pet insurance and our vision is to make healthcare understandable, affordable, high quality and member centric.
• We want to be true health partners to our members, easily guiding the healthcare choices that are right for them. At HCF, our values are the way we do things and create the necessary culture to help us realise our purpose and deliver our Strategy. Living our values in action we step forward, walk in their shoes, stay human, make it better and get there together.

Equal Opportunity

• We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplace is welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and socio-economic status.