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About the Role

Drive operational performance by building employee capability at HCF through the design, development and implementation of learning solutions to ensure a high performing culture. At HCF, learning is about creating the culture for our people to grow, belong and Thrive to achieve their potential. This role plays a key part in building organisational capability and driving a high-performing culture by identifying capability needs and designing impactful learning solutions that support strategic priorities.

Responsibilities

Partner with business leaders to identify capability gaps and learning opportunities
Conduct learning needs analysis and develop targeted learning plans
Design and deliver engaging face-to-face, virtual and blended learning programs
Create innovative learning content using modern instructional design principles
Develop eLearning solutions and manage learning resources within our LMS
Evaluate program effectiveness and provide data-driven insights and recommendations
Partner with external vendors to source high-quality learning solutions
Coach and support Training Consultants across operational teams
Drive continuous improvement and promote a culture of lifelong learning

Requirements

Experience in Learning & Development, Organisational Development or Adult Education
Strong instructional design and facilitation capability
Experience designing and delivering virtual, face-to-face and blended learning solutions
Knowledge of adult learning principles and contemporary learning practices
Experience using Learning Management Systems (LMS) and learning technologies
Strong stakeholder management, project management and communication skills
Ability to manage multiple projects and priorities in a fast-paced environment

Skills

Instructional design
Facilitation
Stakeholder management
Project management
Communication

Location

Australia

Work Type

Full-time

Experience Level

Experienced

Benefits

Flexible working arrangements
50% subsidy on HCF hospital and/or extras cover
Family-friendly certified employer
18 weeks of parental leave for all new parents
Mental health and wellbeing programs, including workshops, fitness classes, flu vaccinations, skin checks and more
Discounts on HCF’s products, including life, pet and travel Insurance, as well as discounts at Fitness First gyms and on our eyecare products.

About the Company

At HCF, our purpose is to bring our human touch to healthcare. Since 1932 we’ve been putting our members and their health first. As Australia’s largest not-for-profit health fund, we cover 2 million members with health, life, travel and pet insurance and our vision is to make healthcare understandable, affordable, high quality and member centric.
We want to be true health partners to our members, easily guiding the healthcare choices that are right for them. At HCF, our values are the way we do things and create the necessary culture to help us realise our purpose and deliver our Strategy. Living our values in action we step forward, walk in their shoes, stay human, make it better and get there together.

Equal Opportunity

We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplace is welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and socio-economic status.