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About the Role

Global Delivery Custody is forming a central support team for the Payments, Cash, and Custody (“PCC”) strategic development program. PCC is a multi-year effort to modernize and simplify State Street core custody technology platforms. The program is a collaborative approach across Global Delivery, Product, and Technology with integrated planning and decision making. Key outcomes include ensuring STT meets regulatory and market processing requirements, demands of current clients, and creating a world class, competitive Custody product offering. The Global Delivery PCC team will work closely with IT and Product to drive the strategy and execution of PCC program components. This team will be responsible for ensuring effective end product design and client migrations.

Responsibilities

Responsible for coordination across the different value streams of GD PCC Program activities across location.
Work with specific project teams & leads to help coordinate local execution and impact.
Function as a point of contact and communication with local leadership related to PCC status and key milestones.
Lead strategy and efforts horizontally across value streams to drive consistency and automation for common activities such as project management, business analysis, training, testing, reporting, and Operational readiness.
Ensure GD business needs are achieved through the program.
Ensure development spend and prioritization aligns with GD overall strategy.
Ensure GD meets its obligations to the program.
Ensure effective platform conversions and overall business readiness.
Integrate with other PCC governance supporting Technology and Product.
Work with Global Simplification leadership to be aligned on initiatives and dependencies.
Serve as a central point of coordination of deliverables across Global Delivery for the PCC programs individual development initiatives.

Requirements

Replacing IBS/Hogan DDA infrastructure with Temenos Transact platform
Migration to a new, enterprise payment initiation platform; State Street Payment Hub
Enterprise-wide migration to SWIFT ISO 20022 messaging format
Modernize our payments platforms including retirement of MTS and making RTPS ISO 20022 compliant in all direct clearing markets
Enhance screening capabilities and integration with FIRCO platform
Strong experience in Business Analysis within banking, payments, custody, cash management, or financial services platforms.
Understanding of payments processing, DDA platforms, ISO 20022, SWIFT, or transaction banking concepts is highly desirable.
Experience supporting large transformation or migration programs in a regulated environment.
Requirements elicitation, documentation, and validation
Process mapping and data analysis
Stakeholder management across global teams
Support of testing, UAT, and business readiness activities
Experience working in Agile and/or hybrid delivery models
Familiarity with requirements and testing tools (e.g., JIRA, Confluence, Clarity, or similar)
Strong documentation and communication skills suitable for senior stakeholder and program-level audiences
Ability to operate effectively in a complex, multi-stakeholder global program
Strong analytical mindset with attention to detail and traceability
Proactive ownership of business outcomes, not just documentation
Comfort working across technology, operations, and product boundaries
Commitment to quality, risk reduction, and operational resilience
Strong managerial and communication skills
Ability to influence and drive execution
Flexible with shifts as per the project requirement
14+ years’ experience in financial services.
Preferably having been involved in key transformation projects/initiatives
Project Management and Business analysis experience
Back-office operations experience (Payment initiations, Experience in using HGN/IBS applications).

Skills

Business Analysis
Banking
Payments
Custody
Cash Management
Financial Services Platforms
Payments Processing
DDA Platforms
ISO 20022
SWIFT
Transaction Banking Concepts
Transformation Programs
Migration Programs
Requirements Elicitation
Requirements Documentation
Requirements Validation
Process Mapping
Data Analysis
Stakeholder Management
Testing Support
UAT Support
Business Readiness Activities
Agile Delivery Models
Hybrid Delivery Models
JIRA
Confluence
Clarity
Documentation Skills
Communication Skills
Analytical Mindset
Attention to Detail
Traceability
Ownership of Business Outcomes
Managerial Skills
Influence
Execution Drive
Project Management
Back-office Operations
Payment Initiations
HGN/IBS Applications

Location

Global

Work Type

Full-time

Experience Level

VP
14+ years experience

Education Level

Functional & Domain Expertise

Benefits

Inclusive development opportunities
Flexible work-life support
Paid volunteer days
Vibrant employee networks

About the Company

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability.
We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.
We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential.
As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most.
Join us in shaping the future.
Discover more information on jobs at StateStreet.com/careers
Read our CEO Statement

Equal Opportunity

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.