VM & Commercial Lead at H&M Group | Sydney, New South Wales, AUS | Rezi

VM & Commercial Lead at H&M Group

VM & Commercial Lead

H&M Group · Sydney, New South Wales, AUS

Today

VM & Commercial Lead

H&M Group · Sydney, New South Wales, AUS

14 hours ago
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About the Role

As a VM & Commercial Lead, you will be the technical specialist ensuring all commercial actions are optimized within the overall Brand direction and Sales market VM priorities, always securing an elevated, competitive, and convenient customer experience within physical stores.

Responsibilities

  • Act as an operational bridge to all commercial functions in Sales Market, aligning VM execution based on the Commercial Plan and activities through regular operational syncs.
  • Communicate the VM technical perspective in weekly commercial planning meetings.
  • Contribute to commercial decision-making and ensure VM priorities are aligned and integrated into overall market plans and within the VM global direction.
  • Provide and share solutions concerning workload, resources, and planning to support execution and drive salesmanship in stores.
  • Support and communicate with SM, Area and Store teams on weekly commercial priorities, upcoming activity, commercial packages and seasonal focuses and in-store communication material.
  • Communicate any store activation plan updates in close collaboration with other commercial functions for Areas and Store teams for them to adapt if needed.
  • Steer and educate VM teams to be solution-oriented about how to optimize the visual and product presentation information based on actual stock availability and store conditions staying within the Brand direction.
  • Collaborate with Material leads and other functions for in–store material in line with Commercial plan.
  • Secure close collaboration with SM VM teams and store visit with HOVM to follow-up on VM standards level implementation in store and identify potential and provide support.
  • Provide teams with routines, best practice and upskilling to secure visual and commercial excellence outcome in Sales Market.
  • Share latest visual standards, seasonal and product presentation principles, customer groups updates and overall display and material with SM, Areas & store teams.
  • Proactively seek, give, and receive feedback from Sales Markets and Global VM teams to continuously improve visual routines, standards, and commercial alignment.

Requirements

  • Fashion ambassadors; up to date with current trends
  • Expert level Visual Merchandising knowledge and Commercial competence
  • Commercial know-how, visual routines, workload and planning understanding, and customer experience knowledge
  • Strong prioritization, planning, and preparation skills
  • Solid analytical ability
  • Good knowledge about physical store identity, updated on latest visual strategies and commercial goals linked to assortment and customer groups
  • Proved track record in driving commercial impact and developing visual teams
  • Experienced in Senior VM roles, ideally 3+ years

Skills

  • Visual Merchandising
  • Commercial competence
  • Commercial know-how
  • Visual routines
  • Workload and planning understanding
  • Customer experience knowledge
  • Prioritization
  • Planning
  • Preparation
  • Analytical ability
  • Physical store identity knowledge
  • Visual strategies
  • Commercial goals
  • Assortment knowledge
  • Customer groups knowledge
  • Driving commercial impact
  • Developing visual teams

Location

  • Physical stores

Work Type

  • Flexible working arrangements
  • WFH 2 days per week

Experience Level

  • Senior VM roles, ideally 3+ years

Benefits

  • Attractive benefits
  • Extensive development opportunities around the globe
  • 25% off H&M Group brands globally
  • Opportunities to grow across a global business
  • Support for internal progression
  • Up to 26 weeks of company paid parental leave for eligible team members
  • Access to online learning platform
  • Well-being support through EAP
  • Paid birthday leave
  • Flare membership with exclusive discounts

About the Company

  • H&M Group is a global company with strong fashion brands and ventures.
  • Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions.
  • We want to liberate fashion for the many, and our customers are at the heart of every decision we make.
  • We are made up of thousands of passionate and talented colleagues united by our shared culture and values.
  • Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

Equal Opportunity

  • We are committed to a recruitment process that is fair, equitable, and based on competency.