About the Role
The Broker Relationship Manager is responsible for driving growth in the broker-originated channel by acquiring, developing, and managing relationships with finance brokers and aggregator networks. This role ensures brokers are equipped, confident, and motivated to recommend Angle’s financial products to their clients. In this role you will have the opportunity to deliver strong portfolio performance through education, engagement, strategic sales activity, and exceptional service.
Responsibilities
- Create a positive experience and deliver premium service/support to our Broker Client.
- Deliver training on processes/systems.
- Identify opportunities, challenges, or performance gaps and take proactive steps to enhance channel success.
- Educate and support brokers on our products, systems, and lending policies to help improve conversion and overall performance.
- Support the head of channel including working on projects, policies, procedures, and training to establish the channel of business.
- Represent Angle Auto Finance broker through face-to-face meetings, training sessions, webinars, workshops, and industry events.
- Deliver on set KPIs to achieve budget.
Requirements
- Strong experience in business development, sales, or account management within finance, ideally vehicle or asset finance.
- Proven track record in managing broker or third-party distribution channels.
- Sound understanding of consumer and/or commercial vehicle finance products.
- Excellent communication, negotiation, and presentation skills.
- Ability to analyse data and identify actionable insights.
- Strong relationship-building capability and customer-centric mindset.
- Valid driver’s licence and willingness to travel.
Skills
- Communication interpersonal
- Verbal, written & persuasion skills
- Consulting skills
- Client and industry relationship management
- Colleague relationship management
- Industry network development
- Client relationship development
- Broker, aggregator and user relationship management
- Stakeholder management
- Planning organising skills
- Profitable volume increase planning
- Client base growth planning
- New product and service opportunity identification
- Goal achievement through disciplined expertise application
- Client contact software/CRM utilization
- Market and economic condition monitoring
- Investment and financial markets analysis
- Product analysis
- IT understanding for data improvement and manipulation
- Market intelligence gathering
- Client service delivery
- Client need identification for business strategy development
- Day to day client servicing
- Responsiveness with speed and accuracy
- Teamwork and support contribution
- Broker channel build support
- Coaching other BDMs on areas of speciality
Education Level
- Bachelor's degree in Finance, Business, Law, or a related field. Desired but not essential.
Benefits
- Birthday leave
- Health and wellbeing leave
- Volunteering day
- $500 ergonomic equipment reimbursement
- Recruitment referral program (up to $5,000)
- Employee rate program for auto finance rates
- Paid parental leave
- SPARK (discounts to wellbeing support)
- Purchased annual leave
- Diversity flex leave
About the Company
- Angle Auto Finance is committed to attracting, retaining and strengthening the performance of a diverse, equitable and inclusive workforce.
Equal Opportunity
- Equal employment opportunities without discrimination or exclusion on the basis of cultural heritage, colour, religion, citizenship status, age, sex, sexual orientation, gender identity, or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information or any other basis protected by law.
