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About the Role

Transform the future of AI at Zip by building production ready solutions that deliver real customer and business impact. A role in Zip's Data & AI Squad will see you partner with key stakeholders to supply fast, reliable and future proof data, powering data driven decision making on our biggest and most interesting business challenges. You'll develop advanced data science and AI solutions, leveraging machine learning and the latest AI technologies to solve complex business problems. Working closely with cross functional teams, you'll help create AI powered experiences that improve operational efficiency and enhance the experience of millions of customers who choose Zip every day. As a Senior AI Engineer, you'll play a key role in shaping the future of our AI platform. This is a hands on senior individual contributor opportunity where you'll design, build and scale production grade AI capabilities while influencing technical direction and engineering excellence across the team.

Responsibilities

Design and deliver AI enabled products and platform capabilities from technical discovery through to production.
Build scalable AI applications using Python alongside modern frontend technologies where required.
Develop reliable, secure and observable AI systems that are designed for production from day one.
Partner closely with Product, Engineering, Data, Risk and Security teams to identify opportunities where AI can create meaningful customer and business value.
Drive technical excellence through architecture decisions, code reviews, mentoring and engineering best practice.
Balance experimentation with long term platform quality, operational excellence and responsible AI delivery.
Help shape the future direction of Zip's AI platform and engineering standards.

Requirements

Experience building production grade AI software and platforms.
Strong experience developing AI solutions using Python together with modern cloud technologies such as AWS and Kubernetes.
Experience delivering scalable AI products using technologies including React or NextJS where appropriate.
Strong understanding of software engineering fundamentals, system design and operational excellence.
Ability to partner with technical and non technical stakeholders to solve complex business problems.
Experience mentoring engineers and influencing technical direction through collaboration and engineering leadership.
Excellent communication skills with a pragmatic approach to balancing customer outcomes, delivery speed and technical quality.
A mindset that embraces AI and new tools to adapt, learn and grow.
An aptitude for identifying and managing risks.
Our values in your DNA: Customer First, Own It, Stronger Together and Change the Game

Skills

Python
AI engineering
AWS
Kubernetes
React
NextJS

Location

Sydney
Melbourne

Work Type

Hybrid
Full-time

Experience Level

Senior

Benefits

25 days paid leave annually, including birthday leave and quarterly wellbeing days
16 weeks paid parental leave for primary carers, and 4 weeks for supporting carers
Family support policies including miscarriage bereavement leave and domestic violence leave
Mental health and wellness initiatives, including $299 annual wellbeing allowance, free access for you and family members to our EAP service Sonder, discounted private health insurance and great rates on fitness sessions through ClassPass
2 days paid volunteering leave per year
Access to the Flare Benefits Hub and Novated Leasing for savings across lifestyle, essentials and wellbeing
Fee-free Zip products, and discounts with Zip merchant partners
Team social events, epic offices, free breakfast daily, and weekly free lunches

About the Company

Zip Co Limited (ASX: ZIP) is a digital financial services company, offering innovative, people-centred products that bring customers and merchants together.
Operating in two core markets - Australia and New Zealand (ANZ) and the US, Zip offers point-of-sale credit and digital payment services, connecting millions of customers with its global network of tens of thousands of merchants.
We’re proud to be a values-led business and our values - Customer First, Own it, Stronger Together and Change the Game - guide us in everything we do.

Equal Opportunity

Be a part of a team that reflects the diversity of our customers
We pride ourselves on being a workplace that provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and everything else that makes you unique.
Equally, we’re committed to ensuring our recruitment processes are accessible and inclusive. Please let us know If there are any adjustments that need to be made to ensure you have a fair and equitable experience.