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About the Role

We are looking for a Chief of Staff to help drive BJAK's AI Neobank expansion across products, markets and teams. This is a senior execution role for someone who can align leadership, drive operating cadence, solve cross-functional problems and turn strategy into measurable progress.

Responsibilities

• Drive strategic execution across AI Neobank priorities.
• Build and manage operating rhythm, OKRs, leadership updates, decision tracking and accountability.
• Coordinate major workstreams across product, engineering, licensing, market expansion, partnerships, finance and operations.
• Prepare concise decision memos, board / leadership materials, execution plans and performance reviews.
• Identify gaps, risks and dependencies before they become serious blockers.
• Help leadership make sharper trade-offs on people, capital, product and market priorities.
• Own special projects that require senior judgement and cross-functional authority.

Requirements

• Strong operator with experience driving strategic execution across teams.
• Excellent judgement, communication, prioritization and follow-through.
• Able to work with founders, CEOs, leadership teams and senior external stakeholders.
• Comfortable operating in ambiguity with limited guidance.
• Can go from high-level strategy to detailed execution without losing quality.
• Strong writing, business analysis and problem-solving skills.
• Experience in startups, consulting, strategy, operations, fintech, financial services or regional expansion is a strong advantage.
• Makes the company move faster and with more clarity.
• Can challenge, align and unblock teams without adding bureaucracy.
• Stays close to facts, numbers, owners and deadlines.
• Balances strategic judgement with hands-on execution.
• Low ego, high ownership and strong bias for action.
• Cannot handle pressure, ambiguity or senior accountability.
• Create process without improving execution.
• Avoid operational details.
• Prefer status over ownership.

Skills

• English communication

Location

• United Kingdom

Work Type

• Hybrid

Experience Level

• Senior

About the Company

• The original mission of BJAK is we believe people deserve smarter ways to plan, save and grow their money.
• Started in 2019, we built the first mobile-first, insurance platform, enabling insurance to be accessible online by millions in the region. Today, its the leading insurance platform in Southeast Asia.
• Today, we are expanding ways to help people in the region — this includes spending, saving, investing, exchanging, travelling, and more. Our mission is help people get more from their money every day.
• We have teams working around the world, with over 20 nationalities from our offices and remotely, who truly enjoys their work.
• We are looking for the most talented and driven people we can find.
• We are looking for people who work for their passion, not counting hours.
• Who loves building great next-generation products, not status quo.
• Who cares about redefining how everyone around us can get the best financial applications, not for an exclusive few.