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About the Role
We are looking for a Chief of Staff to help drive BJAK's AI Neobank expansion across products, markets and teams. This is a senior execution role for someone who can align leadership, drive operating cadence, solve cross-functional problems and turn strategy into measurable progress.
Responsibilities
- Drive strategic execution across AI Neobank priorities.
- Build and manage operating rhythm, OKRs, leadership updates, decision tracking and accountability.
- Coordinate major workstreams across product, engineering, licensing, market expansion, partnerships, finance and operations.
- Prepare concise decision memos, board / leadership materials, execution plans and performance reviews.
- Identify gaps, risks and dependencies before they become serious blockers.
- Help leadership make sharper trade-offs on people, capital, product and market priorities.
- Own special projects that require senior judgement and cross-functional authority.
Requirements
- Strong operator with experience driving strategic execution across teams.
- Excellent judgement, communication, prioritization and follow-through.
- Able to work with founders, CEOs, leadership teams and senior external stakeholders.
- Comfortable operating in ambiguity with limited guidance.
- Can go from high-level strategy to detailed execution without losing quality.
- Strong writing, business analysis and problem-solving skills.
- Experience in startups, consulting, strategy, operations, fintech, financial services or regional expansion is a strong advantage.
- Makes the company move faster and with more clarity.
- Can challenge, align and unblock teams without adding bureaucracy.
- Stays close to facts, numbers, owners and deadlines.
- Balances strategic judgement with hands-on execution.
- Low ego, high ownership and strong bias for action.
- Candidates who cannot handle pressure, ambiguity or senior accountability.
- People who create process without improving execution.
- Those who avoid operational details.
- People who prefer status over ownership.
Skills
- AI
- Neobank
- Strategic Execution
- Operating Rhythm
- OKRs
- Leadership Updates
- Decision Tracking
- Accountability
- Product
- Engineering
- Licensing
- Market Expansion
- Partnerships
- Finance
- Operations
- Decision Memos
- Board Materials
- Execution Plans
- Performance Reviews
- Risk Identification
- Dependency Management
- Trade-off Analysis
- Cross-functional Authority
- Judgement
- Communication
- Prioritization
- Follow-through
- Business Analysis
- Problem-Solving
- Startup Experience
- Consulting Experience
- Strategy Experience
- Operations Experience
- Fintech Experience
- Financial Services Experience
- Regional Expansion Experience
- English Communication
Location
- Remote
- Australia
Work Type
- Remote
Experience Level
- Senior
About the Company
- The original mission of BJAK is we believe people deserve smarter ways to plan, save and grow their money.
- Started in 2019, we built the first mobile-first, insurance platform, enabling insurance to be accessible online by millions in the region.
- Today, its the leading insurance platform in Southeast Asia.
- Today, we are expanding ways to help people in the region — this includes spending, saving, investing, exchanging, travelling, and more.
- Our mission is help people get more from their money every day.
- We have teams working around the world, with over 20 nationalities from our offices and remotely, who truly enjoys their work.
- We are looking for the most talented and driven people we can find.
- We are looking for people who work for their passion, not counting hours.
- Who loves building great next-generation products, not status quo.
- Who cares about redefining how everyone around us can get the best financial applications, not for an exclusive few.