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About the Role

The Marina Attendant is an essential part of the Sydney Boathouse operations team, supporting the smooth running of our premium waterfront facility. This hands-on role combines technical marina operations with outstanding customer service, making it ideal for someone who enjoys working in a dynamic marine environment. This position offers the chance to develop specialized skills in marina management while working alongside experienced professionals.

Responsibilities

Provide high-level general marina services and deliver exceptional customer service to all marina customers and visitors
Manage day-to-day vessel movements using Boat Cloud App, coordinating berthing operations efficiently
Operate forklifts and handle boats with advanced skills to support marina operations and vessel movements
Connect vessels with essential supplies including electricity, fresh water, and sewage pump-out services
Respond to telephone enquiries and provide accurate information about marina services and operations
Maintain daily operational logs, record keeping systems, and manage incoming communications
Monitor and coordinate external contractors on site, ensuring OHS compliance and safety standards
Perform physical maintenance tasks including cleaning, rubbish removal, and general site upkeep to maintain facility presentation
Foster positive working relationships with all organizations and individuals using and interacting with the marina

Requirements

Current NSW driver's licence and boat operator's licence
Forklift truck licence with a minimum of 2 years' operational experience
Advanced boat driving and handling skills with confidence in various marine conditions
Strong interpersonal and communication skills with professional presentation
Flexibility to work weekend shifts and meet the operational demands of the role
Basic computer skills and proficiency with digital applications
Marina or boat yard experience with knowledge of the marine industry (preferred)
Proactive "can do" attitude with a commitment to exceptional customer service

Skills

Boat Cloud App
Forklift operation
Boat handling
Customer service
Communication
Record keeping
Contractor coordination
Physical maintenance
Interpersonal skills

Location

Rozelle, NSW

Work Type

On-site
Weekend shifts

Experience Level

Minimum of 2 years' operational experience with forklifts

Benefits

Great employee discounts off fitness, wellbeing & other renowned brands
18 weeks paid maternity leave
Private Health Insurance Discounts
Active Social Club
Employee assistant program
Novated Lease for EV cars
Paid time off for volunteer work
Career Opportunities with Australia's #1 Commercial Real Estate firm
Premium offices

About the Company

JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients.
We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.
Shaping the future of real estate for a better world
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities.
With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working.
We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services.

Equal Opportunity

JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies.
We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.