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About the Role
This client-facing position serves as a liaison between Japanese corporate clients, relationship managers, and internal KYC/compliance teams, supporting corporate banking clients for a major global financial institution in New York.
Responsibilities
- Support onboarding of new corporate clients and ongoing KYC reviews.
- Collect and review corporate documents, ownership information, identification documents, and other required materials.
- Communicate documentation and compliance requirements clearly to Japanese corporate clients in both Japanese and English.
- Coordinate with relationship managers, compliance teams, and other internal stakeholders.
- Follow up on outstanding documentation and manage multiple cases to meet deadlines.
- Maintain and update client information in internal systems.
- Respond to client inquiries and help resolve documentation discrepancies.
- Assist with process improvement and other departmental projects.
Requirements
- Bachelor’s degree required.
- Fluent Japanese and English (speaking, reading, and writing) required.
- 1+ year of professional experience.
- Strong client-facing communication and interpersonal skills.
- Excellent attention to detail, organization, and follow-up skills.
- Proficiency in Microsoft Office / Microsoft 365.
- Candidates must be currently authorized to work in the United States without employer sponsorship.
- No visa sponsorship is available.
Skills
- Japanese
- English
- Client Service
- Operations
- Administrative
- KYC/AML
- CIP
- CDD
- EDD
- OFAC
- FinCEN
- Microsoft Office
- Microsoft 365
Location
- New York
Work Type
- Onsite
- Full-time
Experience Level
- 1+ year professional experience
Education Level
- Bachelor's degree
Benefits
- Good Benefits
About the Company
- A major global financial institution