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About the Role

As a GTM Strategy & Operations Manager, you will help design, drive, and execute business-level priority initiatives to accelerate global revenue growth and optimize GTM processes. This highly visible role involves building supporting analysis and insights to define GTM strategy, drive operational rigor, and shape the company's trajectory. You will support analytics, content creation, and initiatives essential for cohesive strategy, seamless execution, and maximum growth across all GTM functions. This is an individual contributor role reporting to the Sr. Director of GTM Strategy & Programs.

Responsibilities

Conduct analysis supporting the vision and strategic roadmap for the end-to-end GTM motion, ensuring alignment with global growth targets.
Identify and support initiatives to eliminate operational friction within the sales organization and across GTM functions.
Incorporate AI, automation, and advanced analytics to accelerate GTM processes.
Partner cross-functionally with Sales, Marketing, Post-Sales, Product, Operations, HR, Legal, Finance, and other teams to develop and execute company-level growth initiatives.
Work closely with cross-GTM analytics and intelligence, and sales plays and programs teams to execute GTM Strategy.
Analyze and interpret large quantities of quantitative and qualitative data to generate actionable insights and business outcomes.
Support the development of presentations for C-suite and GTM leadership with actionable insights on business performance drivers, recommendations, and investment priorities.
Build convincing slides and presentation components with data-driven insights.
Help build supporting insights to influence senior stakeholders and partners.
Drive accountability and outcomes with a focus on operational strategy and execution.

Requirements

8+ years of progressive experience in top-tier tech strategy and operations roles, management consulting, private equity, or similar fast-paced, high-growth environments.
2+ years of experience working in/with SaaS companies.
2+ years of experience designing, executing, and scaling GTM Strategy, Sales Strategy, and/or GTM operating models.
Experience operating and driving influence in complex matrixed environments.
Experience managing projects and complex cross-functional initiatives.
Bachelor's degree or equivalent experience.
SaaS experience with a focus on Enterprise tech.
Understanding of SaaS business models and market trends.
Understanding of the full sales lifecycle from prospecting to selling, and adoption and retention.
Track record of analytical and problem-solving excellence.
Must be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.
Not eligible for employment in Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia, and Wyoming.

Location

Hybrid

Work Type

Hybrid

Experience Level

8+ years of experience
2+ years of experience

Education Level

Bachelor's degree or equivalent experience

Salary/Compensations

California: $132,700.00 - $206,800.00 base salary
Illinois, Colorado, Massachusetts and Minnesota: $126,500.00 - $173,900.00 base salary
Washington, Maryland, New Jersey and New York (including NYC metro area): $126,500.00 - $182,500.00 base salary

Benefits

Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
Stock: This role is eligible to receive Restricted Stock Units (RSUs).
Paid Time Off: earned time off, as well as paid company holidays based on region.
Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement.
Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment.
Retirement Plans: select retirement and pension programs with potential for employer contributions.
Learning and Development: options for coaching, online courses and education reimbursements.
Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events.

About the Company

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives.
With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents.
Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

Equal Opportunity

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work.
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life.
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures.
It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive.
We encourage great talent who bring a range of perspectives to apply for our open positions.
Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach.
We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.