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About the Role

Swissport is a global leader in aviation services, providing Ground Handling, Cargo Handling, and Passenger Services. We are seeking dedicated individuals to manage and direct ramp activities, ensuring high-quality products and services for our customers.

Responsibilities

• Manage and direct ramp activities to deliver high-quality products/services.
• Oversee Quality, Health, Safety, and Environmental activities to reduce injuries and damage.
• Supervise and manage staff to ensure excellent customer service.
• Maintain applicable safety and performance standards.
• Develop and maintain good relations with customers and Airport authorities.
• Report irregularities and take appropriate action.
• Participate and contribute to internal and customer meetings.
• Conduct daily shift briefings and safety meetings/briefings.
• Liaise with OCC regarding daily workforce requirements.
• Perform daily/weekly audits.
• Build and maintain good management/workforce relations.
• Ensure workforce adherence to company policies and procedures.
• Perform other duties as assigned.

Requirements

• Minimum one year experience in ramp service or related field.
• Ability to work in a team environment.
• Knowledge of Ground Service Equipment operation.
• Strong organizational and multitasking skills.
• Effective verbal and written communication skills.
• Ability to work in all weather conditions.
• Valid unrestricted Provincial Driver's License, DA and Transport Security Clearance.
• Flexible work schedule including evenings, weekends and holidays.

Skills

• Quality management
• Health and safety management
• Environmental management
• Customer service
• Team leadership
• Communication skills
• Organizational skills
• Multitasking skills

Location

• Various locations across the globe

Work Type

• Full-time

Experience Level

• Minimum one year experience

Education Level

• High School Diploma or equivalent preferred

Salary/Compensations

• $24.63/hour

Benefits

• 401(k) with company match
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Paid vacation time
• Sick time
• Company paid holidays
• Retirement plan
• Tuition reimbursement
• Vision insurance

About the Company

• Swissport is a global leader in aviation services.
• We provide Ground Handling, Cargo Handling, and Passenger Services.
• Our mission is to provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.
• We are driven by our core values: Show You Care, Do the Right Things and Win as a Team.

Equal Opportunity

• Swissport believes in diversity, equal opportunity, and the power of our values to drive our success.
• We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.