About the Role
We’re looking for a Senior Product Designer to join Truework and help shape the end-to-end experiences that power income verification for mortgages and other lending use cases. You’ll partner closely with Product, Engineering, and cross-functional stakeholders to design intuitive workflows for complex, high-trust domains—balancing borrower ease, lender clarity, and operational realities. This is a hands-on product design role with high ownership: you’ll drive discovery through execution, bring strong craft, and help the team make great decisions through clear thinking and excellent communication.
Responsibilities
- Own design for key Truework product areas across borrower, lender, and internal operational experiences (as applicable), from discovery through launch and iteration.
- Partner with Product and Engineering to define problems, shape roadmaps, and deliver high-quality solutions that align user needs with business outcomes.
- Simplify complex workflows (verification requests, document collection, consent/authorization, status visibility, exception handling) into clear, user-friendly experiences.
- Use AI-assisted design and development tools to rapidly prototype, validate, and—when appropriate—implement lightweight UI changes in code to improve iteration speed and overall product quality.
- Design for trust and clarity in a sensitive financial domain—prioritizing transparency, error prevention, accessibility, and confidence-building UI patterns.
- Translate insights into outcomes by combining qualitative research, stakeholder input, and product data to propose, test, and refine solutions.
- Create thoughtful interaction and visual design across responsive web and/or platform surfaces, producing clear specs and assets for engineering.
- Facilitate alignment with workshops, design reviews, and strong storytelling—helping teams move from ambiguity to decisions.
- Collaborate cross-functionally with partners such as Customer Success, Sales, Compliance/Legal, Data, and Operations to ensure designs work in the real world.
- Contribute to design systems and standards to improve consistency, speed, and quality across Truework.
Requirements
- You have 5–8+ years of product design experience (or equivalent), with a strong track record of shipping high-quality work.
- Your portfolio demonstrates end-to-end thinking: problem framing, exploration, rationale, collaboration, iteration, and measurable impact.
- You’re comfortable working in complex domains where edge cases matter, and you can distill that complexity into simple, usable flows.
- You have strong product instincts—you know how to balance user needs, business goals, technical constraints, and timeline realities.
- You’re experienced in collaborative, cross-functional environments, influencing decisions through clarity rather than authority.
- You can independently plan and execute lightweight research (interviews, usability testing, concept validation) and partner effectively with researchers when available.
- You sweat the details: interaction patterns, content clarity, information hierarchy, and accessibility best practices.
- An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.
Skills
- Product design
- End-to-end thinking
- Problem framing
- Exploration
- Rationale
- Collaboration
- Iteration
- AI-assisted design
- Prototyping
- UI implementation
- Interaction design
- Visual design
- Qualitative research
- Usability testing
- Concept validation
- Design systems
- Fintech
- Lending
- Mortgage
- Identity
- Compliance
- B2B products
- B2B2C products
- Secure data design
- Consent design
- Privacy-forward user experiences
Location
- San Francisco, CA
Work Type
- Hybrid
Experience Level
- Senior
- 5-8+ years
Salary/Compensations
- $169,000—$199,000 USD
Benefits
- Learning and development allowance
- Competitive cash and equity compensation
- Opportunity for advancement
- 100% medical, dental, and vision coverage
- Up to $25K reimbursement for fertility, adoption, and parental planning services
- Flexible PTO policy
- Monthly wellness stipend
- In-office perks: lunch five times a week, commuter stipend, snacks and beverages
- Relocation stipend may be available
About the Company
- Checkr is building the data platform to power safe and fair decisions.
- Over 140,000 companies and millions of people rely on Checkr for AI verification in the moments that matter most: getting a new job, a new place to live, a car ride, childcare, even a date.
- Customers include Uber, Pennymac, Airbnb, Doordash, and Anthropic.
- We’re a team that thrives on solving complex problems with innovative solutions that advance our mission.
- Checkr is recognized on Forbes Cloud 100 2025 List and is a Y Combinator 2024 Breakthrough Company.
Equal Opportunity
- Checkr is committed to building the best product and company, which requires hiring talented and qualified individuals with a diverse set of perspectives and lived experiences.
- Checkr believes in hiring people of all backgrounds, including those whose histories are impacted by the justice system in accordance with local, state, and/or federal laws, including the San Francisco’s Fair Chance Ordinance.
