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About the Role

Swissport is a global leader in aviation services, providing Ground Handling, Cargo Handling, and Passenger Services. Our mission is to offer consistent, tailor-made solutions globally for an improved customer experience. We are seeking dedicated individuals who align with our core values to join our team.

Responsibilities

• Greet and engage customers with a smile in accordance with hospitality standards.
• Replenish merchandizers and other stations with food and snacks.
• Regularly check drink stations and maintain proper stock levels.
• Communicate with BOH when stock is running low.
• Serve beer, wine, and other beverages from a fully tendered bar.
• Buss and sanitize tables, wash dishes, and dispose of trash following all SOPs.
• Clean and wipe down surfaces, maintain an organized lounge area, and ensure cleanliness in compliance with health and safety regulations.
• Sweep, mop, and vacuum floors as needed or instructed.
• Assist with deliveries, stock rotation, and organization of inventory.
• Deliver exceptional customer service with every guest interaction.
• Bid passengers farewell and encourage their return.
• Perform other duties as assigned.

Requirements

• Must be 21 years of age or older.
• Previous experience in hospitality, food and beverage, or customer service preferred.
• Good command of the English language, both verbal and written.
• High school diploma or equivalent.
• Reliable transportation to and from the airport.
• Able to lift 50 lbs. without assistance.
• Ability to work efficiently in a fast-paced restaurant-type setting.
• Physically able to be on feet during an entire shift (8-10 hrs.), including walking, bending, stooping, twisting, reaching, pulling, pushing, kneeling, and crouching.
• Positive attitude, excellent communication, and willingness to work as a team.
• Ability to pass a 10-year federal background check.
• Possess or be able to obtain a Food Handler’s license and Responsible Beverage Service license.
• Willingness to work early mornings, late nights, weekends, and holidays.
• Professional personality and strong customer service knowledge.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Skills

• Customer service
• Communication
• Teamwork
• Food handling
• Beverage service

Location

• Various locations across the globe

Work Type

• Full-time

Experience Level

• Previous experience preferred

Education Level

• High school diploma or equivalent

Salary/Compensations

• $23/hr

Benefits

• 401(k) with company match
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance
• Paid vacation time
• Sick time
• Company paid holidays

About the Company

• Swissport is a global leader in aviation services, providing Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually.
• Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”
• We believe that our people are what differentiates us from our competition.
• At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team.

Equal Opportunity

• At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.