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About the Role

Manage, investigate, and resolve attorney represented and litigated auto and homeowner's bodily injury claims. Assist in providing prompt and quality service to policyholders for mild to moderate severity and/or complexity claims.

Responsibilities

• Manages, investigates, and resolves claims.
• Investigates and evaluates coverage, liability, damages, and settles claims within prescribed authority levels.
• Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation.
• Prepares for and attends trials, hearings and conferences and reports to Home Office and local management on status.
• Confers with trial counsel and prepares trial reports.
• Communicates with policyholders, witnesses, and claimants to gather claim information, refers tasks to auxiliary resources, and advises on proper course of action.
• Responds to various written and telephone inquiries, including status reports.
• Ensures adequacy of reserves.
• Accountable for security of financial processing of claims and security information in claims files.
• Updates files and provides comprehensive reports as required.
• Responsible for managing the practices and billing activities of outside and in-house counsel.
• Maintains reliable attendance and active engagement during mandatory training.

Requirements

• 1+ years Personal Lines Third Party Auto Casualty Experience.
• 1+ years Attorney Represented Experience.
• Strong written and oral communications skills.
• Good interpersonal, analytical, investigative, and negotiation skills.
• Customer service experience preferred.
• Demonstrated competency of legal liability, general insurance policy coverage and State Tort Law.
• Ability to obtain proper licensing as required.
• Applicants residing in Washington state, California, or the District of Columbia are not eligible at this time.

Skills

• Written communications
• Oral communications
• Interpersonal skills
• Analytical skills
• Investigative skills
• Negotiation skills
• Customer service
• Legal liability
• General insurance policy coverage
• State Tort Law

Location

• Hybrid
• Remote

Work Type

• Hybrid
• Remote

Experience Level

• Senior
• 12-18 months of directly related experience

Education Level

• Bachelor's degree or equivalent experience

Salary/Compensations

• The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role.

Benefits

• Comprehensive benefits
• Workplace flexibility
• Professional development opportunities
• Opportunities provided through Employee Resource Groups

About the Company

• Liberty Mutual's Personal Lines Casualty Team is dedicated to advancing careers.
• At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive.
• We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions.
• We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being.
• To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits

Equal Opportunity

• Liberty Mutual is an equal opportunity employer.
• We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
• Fair Chance Notices
• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco