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About the Role

Abby Care is seeking a People Systems & Analytics Manager to lead the evolution of our technology. This role is crucial for scaling our AI-native platform for family-led care nationwide, ensuring our technology supports our growing workforce and strategic objectives. You will be the internal product owner for our People tech stack and architect of our people data strategy, translating complex business needs into scalable, integrated systems.

Responsibilities

Act as the primary architect for our People technology, defining how various people tech systems connect and scale.
Serve as the internal owner for our Workday implementation, acting as the primary architect and project lead.
Translate complex business requirements into scalable Workday configurations.
Ensure our data architecture supports long-term growth and high-integrity reporting.
Lead the end-to-end lifecycle of system evaluations and implementations.
Gather requirements, manage project timelines, and lead technical configurations for new tools.
Own the connections and integrations between our systems, building and monitoring integrations to eliminate manual data entry.
Define the roadmap for how we collect, store, and use people data.
Determine key metrics and ensure data is structured, audit-ready, and compliant.
Serve as the strategic lead for people analytics, collaborating to develop data modeling, dashboards, and visualizations.
Design executive-ready dashboards and narratives to support leadership decision-making.
Identify manual bottlenecks in operational processes and design automated, scalable solutions.
Partner closely with stakeholders to understand their system needs and translate them into technical solutions.
Ensure our team knows how to use supported systems and tools through documentation and training.
Manage relationships with third-party systems vendors and consultants, holding them accountable for performance and managing renewals.

Requirements

8+ years of progressive HR Operations or Analytics experience.
At least 4+ years focused on People Systems and/or Data Strategy.
Experience thriving in a high-growth startup environment and/or a complex organization where processes had to be built or significantly rebuilt to support scale.
Hands-on experience building, maintaining, and improving integrations (API, EDI, or flat-file).
Proven ability to think through data architecture and structure data for long-term forecasting and analytics.
Ability to translate messy business problems into cohesive technical solutions.
Experience establishing data-validation rules and maintaining audit-ready systems.
Clear, down-to-earth communication skills, able to explain complex system logic to technical and non-technical audiences.
Comfort working in the 'gray' and executing manual processes while designing automated solutions.
Experience holding external vendors and partners accountable, negotiating contracts, and managing vendor relationships.
Proficiency in Slack and Google Workspace (G Suite).
Comfort navigating multiple SaaS platforms simultaneously.
Comfort using AI tools to work smarter.
Key role in (or led) the end-to-end implementation of a major enterprise-level HRIS or ERP.
Experience managing project timelines, data migration, and configuring complex business processes.

Skills

People Systems
Data Strategy
Workday Implementation
HRIS
ATS
Payroll Systems
Benefits Systems
Integrations (API, EDI, flat-file)
Data Architecture
Data Modeling
Dashboards
Visualizations
Process Optimization
Automation
Change Management
Vendor Management
Cloud-native environments
SaaS platforms
AI tools
Project Management
Data Migration
Business Process Configuration

Location

San Francisco, CA

Work Type

Full-time
Hybrid

Experience Level

8+ years of HR Operations or Analytics experience
4+ years focused on People Systems and/or Data Strategy

Benefits

Competitive compensation packages
Comprehensive health coverage (medical, dental, vision)
High-quality medical, dental, and vision options
$0 deductible PPO plan
Company-funded HSA
Employer-paid life and disability insurance
Generous paid time off
10 paid company holidays
Financial savings benefits
HSA contributions
Optional FSA
Commuter benefits
Full coverage of all 401(k) account fees
Paid parental leave

About the Company

Abby Care is building the leading AI-native platform for family-led care.
America is facing a growing care crisis with millions needing care at home.
Over 50 million family caregivers support loved ones without adequate tools, training, or recognition.
Abby Care believes families are the largest untapped caregiving workforce and technology can help them deliver better care.
The platform combines clinical oversight with AI to train, enable, and support family caregivers.
Abby Care's platform helps health plans and government partners understand, verify, and improve care in the home.
The company expands access to care, reduces reliance on higher-cost settings, and ensures public dollars are spent effectively.
Abby Care partners with leading health plans, providers, and community organizations.
The company is backed by top VCs and envisions a future where family-led care is a core part of the healthcare system.

Equal Opportunity

Abby Care may use automated decision tools to help match and rank candidate work experience, education and skills found in online profiles, resumes and job applications against job requirements.
These tools help ensure objective, data-based decisions during the hiring process.
All Abby Care hiring decisions involve final human review and input.
If you have questions or would like to request an alternative process, contact talent@abbycare.org.