Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
About the Role
As a Client Solutions Associate, you will be on the front line of our expert network, responsible for connecting clients with subject matter experts for qualitative research. This fast-paced role involves managing the full lifecycle of research projects, contributing to process improvements, and collaborating with product and engineering teams to enhance our platform.
Responsibilities
- Identify and match experts to clients for interview-based research needs.
- Communicate with clients and experts to track progress and ensure high-quality outcomes.
- Manage research projects from goal definition to expert recruitment and scheduling.
- Recruit experts using internal networks and external channels like social media.
- Review professional profiles and strategically match experts to project requirements.
- Monitor client and expert feedback to ensure high-quality, engaged network participation.
- Share frontline insights with product and engineering teams to drive platform improvements.
Requirements
- Ambitious goal-oriented mindset.
- Strong communication skills.
- Optimistic with a growth mindset.
- Ability to take ownership of tasks.
- Independent problem-solving skills.
- 0-2 years of professional work experience.
Skills
- Client-facing communication
- Strategic thinking
- Project management
- Recruitment
- Process improvement
Location
- San Francisco, CA
Work Type
- Full-time
- Hybrid (2-3 days per week in office)
Experience Level
- 0-2 years of professional work experience
Salary/Compensations
- $78,000 - $97,000 total target compensation
- $72,000 - $88,000 base salary
- Uncapped performance bonus
Benefits
- Competitive salary and equity
- Medical, dental, and vision coverage
- 401(k)
- Monthly wellness and fitness stipend
- Paid time off and company holidays
- Annual company off-sites
- Parent-friendly policies
- Remote flexibility
- Paid family leave
About the Company
- Office Hours is an on-demand expert network connecting organizations with trusted experts.
- Hyper-growth and profitable company backed by top marketplace investors.
- Headquartered in San Francisco with offices in Brooklyn and Bangalore.
- Mission to make human knowledge easily accessible and infinitely scalable.
Equal Opportunity
- Office Hours is committed to building a diverse and inclusive workplace and encourages candidates to apply even if they do not meet every qualification.