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About the Role
Reporting to the Store Manager, you’ll have full accountability for the day-to-day running of the customer service department and front of store operations. With responsibility for our checkouts and customer service desk, you’ll take pride in contributing to a store which is exceptionally presented, welcoming and engaging for our customers, team members and local community.
Responsibilities
- Lead, coach and develop your team to meet sales targets, cost control and rostering requirements
- Maintain excellent service standards, keeping the checkout area clean and safe for our team and customers
- Drive a one team culture which puts our team members health, safety and wellbeing first
- Be customer obsessed and continually seek to better understand our diverse customers to ensure we’re always provide an outstanding shopping experience
Requirements
- Previous experience working in a fast-paced customer facing environment
- Proven leadership experience
Skills
- Leadership
- Coaching
- Team development
- Sales target achievement
- Cost control
- Rostering
- Customer service
- Teamwork
- Health and safety
- Wellbeing
- Customer focus
Work Type
- Full time
Benefits
- 5% discount on Supermarket and Liquor online and in-store purchases
- Additional periods of double discount (10%)
- Hot deals exclusive to team members
- Digital recognition platform ‘mythanks’ with points for gifts and gift cards
- Comprehensive induction, management and people leadership training
- Access to novated leasing for eligible team members
- Annual team member share plan offer
- Paid parental leave for permanent team members
About the Company
- From small everyday moments among the team to larger-scale changes unique to a business like ours, as a Leader, you’ll see the impact of your work connecting to customers and the communities we serve. Whether you’re in a store, distribution centre, manufacturing site or on the road, you’ll play an important part in how we achieve our purpose of helping Australians eat and live better every day.
Equal Opportunity
- We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve.
- We are committed to creating a workplace that is safe and respectful for our team.
- We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.
- We’re happy to adjust our recruitment process to support candidates with disability.